| Summary: | Traceback on the terminal when used CTRL+C to kill the subscription-manager-gui application | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Rehana <redakkan> |
| Component: | subscription-manager | Assignee: | Chris Snyder <csnyder> |
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> |
| Severity: | low | Docs Contact: | |
| Priority: | high | ||
| Version: | 7.2 | CC: | bcourt, bkearney, csnyder, jstavel, khowell, redakkan, vrjain |
| Target Milestone: | rc | Keywords: | Regression, Triaged |
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2016-11-03 20:28:35 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
I do not believe this is a regression as it appears for me on RHEL 7.2 using the versions listed in the original report. The locations of the file where the traceback occurs has changed but aside from that the traceback I get from the older and the newer versions of subscription-manager are identical. Note: This is still definitely a bug, but I'm suggesting that we remove the Regression keyword. Rehana can you please retest this using the old version of subscription-manager on RHEL 7.2. It took a few seconds after running the subscription-manager-gui command to trigger the traceback on CTRL+C (if I pressed CTRL+C quickly after launch I did not see the traceback on either version of subman). Thanks! (In reply to Chris Snyder from comment #2) > I do not believe this is a regression as it appears for me on RHEL 7.2 using > the versions listed in the original report. > > The locations of the file where the traceback occurs has changed but aside > from that the traceback I get from the older and the newer versions of > subscription-manager are identical. > > > Note: This is still definitely a bug, but I'm suggesting that we remove the > Regression keyword. > > Rehana can you please retest this using the old version of > subscription-manager on RHEL 7.2. > > It took a few seconds after running the subscription-manager-gui command to > trigger the traceback on CTRL+C (if I pressed CTRL+C quickly after launch I > did not see the traceback on either version of subman). > > > Thanks! Thanks Chris for the details, Retested on rhel72 machine and i can reproduce the failure in RHEL72 (few seconds after running the subscription-manager-gui) . I agree with your observations and the keyword "Regression" can be removed thanks, Rehana This was actually a regression between RHEL71 and RHEL72.
It worked here on RHEL71....
[root@jsefler-rhel7 ~]# rpm -q subscription-manager-gui
subscription-manager-gui-1.13.22-1.el7.x86_64
[root@jsefler-rhel7 ~]# subscription-manager-gui
^C
User interrupted process.
[root@jsefler-rhel7 ~]#
and started failing here on RHEL72...
[root@jsefler-rhel7 ~]# rpm -q subscription-manager-gui
subscription-manager-gui-1.15.9-15.el7.x86_64
[root@jsefler-rhel7 ~]# subscription-manager-gui
** (subscription-manager-gui:6975): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-WxTh6RPGpA: Connection refused
^CTraceback (most recent call last):
File "/usr/share/rhsm/subscription_manager/gui/managergui.py", line 267, in _on_cert_check_timer
def _on_cert_check_timer(self):
KeyboardInterrupt
Retested on , subscription-manager-1.17.14-1.el7.x86_64 subscription-manager-gui-1.17.14-1.el7.x86_64 subscription-manager-migration-data-2.0.31-1.el7.noarch subscription-manager-migration-1.17.14-1.el7.x86_64 subscription-manager-initial-setup-addon-1.17.14-1.el7.x86_64 python-rhsm-certificates-1.17.9-1.el7.x86_64 python-rhsm-1.17.9-1.el7.x86_64 No Trace back is seen on the terminal after using CTRL + C on the terminal. subscription-manager GUI application was closed. No errors seen in rhsm.log [root@localhost ~]# subscription-manager-gui ^C [root@localhost ~]# marking as Verified!! I have written a test for this behaviour. Everything works. Thanks! Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHSA-2016-2592.html |
Description of problem: Version-Release number of selected component (if applicable): subscription-manager: 1.17.5-1.git.0.9f499d8.el7 python-rhsm: 1.17.1-1.git.1.323232f.el7 How reproducible: 3/3 Steps to Reproduce: 1.Launch subscription-manager-gui from terminal 2.Once the GUI is running, Press CTRL+C on the terminal 3. Actual results: Observed a traceback on the terminal # subscription-manager-gui ^C # Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/gui/managergui.py", line 275, in _on_cert_check_timer def _on_cert_check_timer(self): KeyboardInterrupt Expected results: No Traceback Additional info: This appears to be a regression , as this is (CTRL+C to kill subscription-manager GUI application from terminal ) is working fine on rhel72 having the packages: subscription-manager: 1.15.9-15.el7 python-rhsm: 1.15.4-5.el7