Bug 1332065

Summary:	Customer can not update package with software update program in gui desktop.
Product:	Red Hat Enterprise Linux 7	Reporter:	Yoshinori Takahashi <hkim>
Component:	gnome-packagekit	Assignee:	Richard Hughes <rhughes>
Status:	CLOSED WONTFIX	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	7.2	CC:	bmilar, tpelka
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-10-09 13:52:41 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Bug Depends On:
Bug Blocks:	1420851

Comment 6 Bohdan Milar 2017-08-04 08:29:20 UTC

I did a test on local x86_64 VM this way:

1. In terminal "yum upgrade" (to see how many updates are available, but cancel the operation).
2. In Settings, switch Gnome to Japanese language (日本語) leaving English/US keyboard layout.
3. Log out from Gnome.
4. Log in to Gnome (now Japanese).
5. Alt+F2
6. gpk-update-viewer

Result: I launched and quitted gpk-update-viewer several times during last 24 hours and always saw the same updates offer as from yum. But I can not be sure it will always work properly.

BTW I think I have seen such strange behaviour (missing updates in gpk-update-viewer) before, even in "English Gnome". But I always presumed this is caused by different repo-metadata-cache of yum and (Gnome)PackageKit. "Refresh Package Lists" in gpk-application could help.

Comment 7 Richard Hughes 2017-08-09 19:11:22 UTC

Is there any way to reproduce this bug in a clean VM? In RHEL 7 PK and yum share a cache and so shouldn't get out of sync.

Comment 8 Richard Hughes 2017-10-09 13:52:38 UTC

I don't think there is enough debugging information to make out the cause of this problem, sorry.

Comment 9 Red Hat Bugzilla Rules Engine 2017-10-09 13:52:41 UTC

Development Management has reviewed and declined this request. You may appeal this decision by reopening this request.

Comment 10 RHEL Program Management 2017-10-09 13:52:45 UTC

Development Management has reviewed and declined this request.
You may appeal this decision by reopening this request.