Bug 1349263

Summary: Error in service provisioning after provider delete
Product: Red Hat CloudForms Management Engine Reporter: Aziza Karol <akarol>
Component: ProvisioningAssignee: Greg McCullough <gmccullo>
Status: CLOSED DUPLICATE QA Contact: Shveta <sshveta>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.6.0CC: jhardy, obarenbo
Target Milestone: GA   
Target Release: 5.7.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: service:provisioning
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-07-12 18:30:34 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
err none

Description Aziza Karol 2016-06-23 05:51:21 UTC
Created attachment 1171256 [details]
err

Description of problem:


Version-Release number of selected component (if applicable):
5.6.0.11

How reproducible:
100%

Steps to Reproduce:
1.create a catalog item for provisioning a vm(either infra or cloud)
2.delete the specific provider
3.provision the service

Actual results:
Error "undefined method `provision_class' for NilClass:Class" is displayed in request details. see attached screenshot

Expected results:


Additional info:
evm.log
[----] I, [2016-06-23T01:44:24.314299 #11704:4ad990]  INFO -- : Q-task_id([service_template_provision_request_2]) MIQ(ServiceTemplate.automate_result_include_service_template?) Include Service Template <openstack_provsion> : <true>
[----] I, [2016-06-23T01:44:24.574521 #11704:4ad990]  INFO -- : Q-task_id([service_template_provision_request_2]) Setting Service Owning User to Name=Administrator, ID=1, Group to Name=EvmGroup-super_administrator, ID=2
[----] I, [2016-06-23T01:44:24.685755 #11704:4ad990]  INFO -- : Q-task_id([service_template_provision_request_2]) MIQ(ServiceTemplateProvisionTask#create_child_tasks) - creating service tasks for service <ServiceTemplateProvisionTask:2> with parent service <Service:1>
[----] E, [2016-06-23T01:44:24.696471 #11704:4ad990] ERROR -- : Q-task_id([service_template_provision_request_2]) [NoMethodError]: undefined method `provision_class' for NilClass:Class  Method:[rescue in create_request_tasks]
[----] E, [2016-06-23T01:44:24.696714 #11704:4ad990] ERROR -- : Q-task_id([service_template_provision_request_2]) /var/www/miq/vmdb/app/models/miq_provision_request.rb:36:in `request_task_class_from'
/var/www/miq/vmdb/app/models/miq_provision_request.rb:40:in `new_request_task'
/var/www/miq/vmdb/app/models/miq_request.rb:424:in `create_request_task'
/var/www/miq/vmdb/app/models/miq_provision_request_template.rb:7:in `block in create_tasks_for_service'
/var/www/miq/vmdb/app/models/miq_provision_request_template.rb:6:in `times'
/var/www/miq/vmdb/app/models/miq_provision_request_template.rb:6:in `each'
/var/www/miq/vmdb/app/models/miq_provision_request_template.rb:6:in `collect'
/var/www/miq/vmdb/app/models/miq_provision_request_template.rb:6:in `create_tasks_for_service'
/var/www/miq/vmdb/app/models/service_template_provision_task.rb:78:in `create_child_tasks'
/var/www/miq/vmdb/app/models/service_template_provision_task.rb:70:in `after_request_task_create'
/var/www/miq/vmdb/app/models/service_template.rb:201:in `block (2 levels) in create_subtasks'
/var/www/miq/vmdb/app/models/service_template.rb:177:in `upto'
/var/www/miq/vmdb/app/models/service_template.rb:177:in `each'
/var/www/miq/vmdb/app/models/service_template.rb:177:in `block in create_subtasks'
/opt/rh/cfme-gemset/bundler/gems/rails-9c13b41997cd/activerecord/lib/active_record/relation/delegation.rb:38:in `each'
/opt/rh/cfme-gemset/bundler/gems/rails-9c13b41997cd/activerecord/lib/active_record/relation/delegation.rb:38:in `each'
/var/www/miq/vmdb/app/models/service_template.rb:175:in `create_subtasks'
/var/www/miq/vmdb/app/models/service_template.rb:169:in `create_tasks_for_service'
/var/www/miq/vmdb/app/models/service_template_provision_task.rb:78:in `create_child_tasks'
/var/www/miq/vmdb/app/models/service_template_provision_task.rb:70:in `after_request_task_create'
/var/www/miq/vmdb/app/models/miq_request.rb:430:in `create_request_task'
/var/www/miq/vmdb/app/models/miq_request.rb:399:in `block in create_request_tasks'
/var/www/miq/vmdb/app/models/miq_request.rb:398:in `each'
/var/www/miq/vmdb/app/models/miq_request.rb:398:in `create_request_tasks'
/var/www/miq/vmdb/app/models/miq_queue.rb:345:in `block in deliver'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:89:in `block in timeout'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `block in catch'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch'
/opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:104:in `timeout'
/var/www/miq/vmdb/app/models/miq_queue.rb:341:in `deliver'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:106:in `deliver_queue_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:134:in `deliver_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:152:in `block in do_work'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `loop'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `do_work'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:334:in `block in do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:331:in `loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:331:in `do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:153:in `run'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:128:in `start'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:21:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:346:in `block in start'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/var/www/miq/vmdb/app/models/miq_worker.rb:344:in `start'
/var/www/miq/vmdb/app/models/miq_worker.rb:274:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:154:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_worker.rb:154:in `times'
/var/www/miq/vmdb/app/models/miq_worker.rb:154:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:52:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `each'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server.rb:173:in `start'
/var/www/miq/vmdb/app/models/miq_server.rb:265:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:65:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:92:in `start'
/var/www/miq/vmdb/lib/workers/bin/evm_server.rb:4:in `<main>'
[----] I, [2016-06-23T01:44:24.731723 #11704:4ad990]  INFO -- : Q-task_id([service_template_provision_request_2]) MIQ(MiqQueue#delivered) Message id: [102465], State: [ok], Delivered in [6.460373704] seconds

Comment 2 Shveta 2016-07-12 18:30:34 UTC

*** This bug has been marked as a duplicate of bug 1210541 ***