Bug 1366963

Summary: Unable to capture a screenshot of any window
Product: [Fedora] Fedora Reporter: Sami Farin <hvtaifwkbgefbaei>
Component: gnome-screenshotAssignee: Matthias Clasen <mclasen>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 23CC: cosimo.cecchi, mclasen, tiagomatos
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Hardware: Unspecified   
OS: Linux   
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Last Closed: 2016-12-20 21:21:10 UTC Type: Bug
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Description Sami Farin 2016-08-15 07:21:47 UTC
Description of problem:

Sometimes I have to press shift-printscreen twenty times to make it work.
On each press I get these errors:

** (gnome-screenshot:5011): CRITICAL **: Unable to capture a screenshot of any window
** Message: Unable to select area using GNOME Shell's builtin screenshot interface, resorting to fallback X11.
** Message: Unable to use GNOME Shell's builtin screenshot interface, resorting to fallback X11.

(gnome-screenshot:5017): Gdk-CRITICAL **: gdk_pixbuf_get_from_surface: assertion 'width > 0 && height > 0' failed

(gnome-screenshot:5017): Gtk-CRITICAL **: gtk_window_resize: assertion 'width > 0' failed

xorg-x11-server-Xorg-1.18.3-3.fc23.x86_64
cinnamon-3.0.6-1.fc23.x86_64 (no wayland)
Intel SandyBridge (gen6) graphics, SNA (tried both xorg-x11-drv-intel-2.99.917-19.20151206 and xorg-x11-drv-intel-2.99.917-24.20160712)

Version-Release number of selected component (if applicable):
gnome-screenshot-3.18.0-1.fc23.x86_64


How reproducible:
always

Steps to Reproduce:
1. press printscreen
2.
3.

Actual results:
does not capture screenshot

Expected results:
capture screenshot

Additional info:
other screenshot programs add a dozen black rectangles into the captured images, so gnome-screenshot is my only hope on Linux desktop.

Comment 1 Fedora End Of Life 2016-11-25 09:30:30 UTC
This message is a reminder that Fedora 23 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 23. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '23'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

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able to fix it before Fedora 23 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 2 Fedora End Of Life 2016-12-20 21:21:10 UTC
Fedora 23 changed to end-of-life (EOL) status on 2016-12-20. Fedora 23 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
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bug.

Thank you for reporting this bug and we are sorry it could not be fixed.