Bug 1367677

Summary: Improve error info when failed to open guest's console in rhevm4.0 on rhel6
Product: Red Hat Enterprise Linux 6 Reporter: mxie <mxie>
Component: virt-viewerAssignee: Virt Viewer Maint <virt-viewer-maint>
Status: CLOSED DUPLICATE QA Contact: Virtualization Bugs <virt-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.8CC: cfergeau, dblechte, juzhou, michal.skrivanek, mxie, mzhan, pgrunt, rbalakri, rduda, tzheng, xiaodwan
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
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Fixed In Version: Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of:
: 1367988 (view as bug list) Environment:
Last Closed: 2016-08-18 04:20:51 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1367988    
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Description Flags
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Description mxie@redhat.com 2016-08-17 08:33:12 UTC 
Created attachment 1191489 [details]
screenshot

Description of problem:
Imporve error info when failed to open guest's console in rhevm4.0 on rhel6

Version-Release number of selected component (if applicable):
RHEVM4.0:4.0.2.3-0.1.el7ev
virt-viewer-2.0-14.el6.x86_64

How reproducible:
100%

Steps to Reproduce:
1.Login rhevm4.0 :https://ibm-x3250m5-03.rhts.eng.pek2.redhat.com on rhel6
2.Prepare a guest on rhevm4.0
3.Open guest's console using remote-viewer on rhel6
4.Can't open guest console with error "At least Remote Viewer version 99.0-1 is required to setup this connection, see https://ibm-x3250m5-03.rhts.eng.pek2.redhat.com/ovirt-engine/rhev/client-resources for details" pls refer to screenshot


Actual results:
As above description

Expected results:
Got info from  https://bugzilla.redhat.com/show_bug.cgi?id=1347656#c2 that rhel6 doesn't support rhevm4.0, but the error info didn't explain this clearly when failed to open guest's console in rhevm4.0 on rhel6 ,should improve error info as: At least Remote Viewer version 2.0-8 for rhel7 is required to setup this connection,see https://ibm-x3250m5-03.rhts.eng.pek2.redhat.com/ovirt-engine/rhev/client-resources for details

Additional info:
Comment 9 mxie@redhat.com 2016-08-18 04:20:51 UTC 

*** This bug has been marked as a duplicate of bug 1367988 ***