Bug 1367991

Summary:

redhat-access-gui does not accept http_proxy or https_proxy

Product:

Red Hat Enterprise Linux 7

Reporter:

shiwang <shiwang>

Component:

redhat-access-gui

Assignee:

Lindani Phiri <lphiri>

Status:

CLOSED WONTFIX

QA Contact:

Desktop QE <desktop-qa-list>

Severity:

high

Docs Contact:

Priority:

medium

Version:

7.1

Target Milestone:

Target Release:

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Hardware:

x86_64

OS:

Linux

Whiteboard:

Fixed In Version:

Doc Type:

Enhancement

Doc Text:

Story Points:

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Clone Of:

Environment:

Last Closed:

2020-12-15 07:44:42 UTC

Type:

Bug

Regression:

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Mount Type:

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Documentation:

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CRM:

Verified Versions:

Category:

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oVirt Team:

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RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

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Target Upstream Version:

Bug Depends On:

Bug Blocks:

1420851

Attachments:

Description	Flags
modified redhat_access.py based on redhat-access-gui-1.0.0-6	none
modified redhat_access.ui based on redhat-access-gui-1.0.0-6	none
Added proxy support.	none

Description shiwang 2016-08-18 04:39:29 UTC

Description of problem:

The redhat-access-gui tool does not accept http_proxy or https_proxy,
I want to know how to set proxy for redhat-access-gui tool.

Version-Release number of selected component (if applicable):

redhat-access-gui-1.0.0-6.el7.noarch.rpm

How reproducible:

In an internal network, try to use redhat-access-gui with proxy setting, but failed.
The proxy is correct because I can login to access.redhat.com using firefox.

Steps to Reproduce:
1.Install redhat-access-gui
2.Set http_proxy and https_proxy on bash cmd line

export http_proxy=XX.XX.XX.XX:3128
export https_proxy=XX.XX.XX.XX:3128

3.Run redhat-access-gui
4.Try to login with RHN login id.


Actual results:

Login failed, from the tcpdump, the communication to https://api.access.redhat.com does not go through proxy server

Expected results:

Login success 
the communication to https://api.access.redhat.com go through proxy server

Additional info:

Maybe redhat-access-gui does not have this feature, then it would be a new feature request.

Comment 2 Wu Siu Wa 2016-10-08 09:00:03 UTC

Created attachment 1208309 [details]
modified redhat_access.py based on redhat-access-gui-1.0.0-6

Comment 3 Wu Siu Wa 2016-10-08 09:00:45 UTC

Created attachment 1208310 [details]
modified redhat_access.ui based on redhat-access-gui-1.0.0-6

Comment 4 Wu Siu Wa 2016-10-08 09:03:54 UTC

Hello,

Proxy support should be easy to implement, as redhat_support_lib API already provide these options.

/usr/lib/python2.7/site-packages/redhat_support_lib/api.py
~~~
 class API(object):
     def __init__(self,
                 username,
                 password,
                 url='https://api.access.redhat.com',
                 key_file=None,
                 cert_file=None,
                 proxy_url=None,
                 proxy_user=None,
                 proxy_pass=None,
                 ftp_host='dropbox.redhat.com',
                 ftp_port=21,
                 ftp_user=None,
                 ftp_pass=None,
                 ftp_dir="/incoming",
                 timeout=None,
                 userAgent=None,
                 no_verify_ssl=False,
                 ssl_ca=None):
~~~


A modified version of `redhat-access-gui` is attached as attachment 1208309 [details] & 1208310.

Apologize that I didn't make it a patch file as I couldn't find the git tree.

feichashao

Comment 5 Wu Siu Wa 2016-10-08 09:42:52 UTC

Created attachment 1208311 [details]
Added proxy support.

This patch is based on redhat-access-gui-1.0.0-6

Comment 9 RHEL Program Management 2020-12-15 07:44:42 UTC

After evaluating this issue, there are no plans to address it further or fix it in an upcoming release.  Therefore, it is being closed.  If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.