Bug 1370796

Summary:	Crash reporter broken: No processing for event 'report_RHTSupport' is defined
Product:	Red Hat Enterprise Linux 7	Reporter:	Graham Leggett <minfrin>
Component:	libreport	Assignee:	abrt <abrt-devel-list>
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:	BaseOS QE - Apps <qe-baseos-apps>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	7.4	CC:	jberan, minfrin, mkyral, msuchy
Target Milestone:	rc	Flags:	jfilak: needinfo? (minfrin)
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2020-02-12 15:26:09 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Graham Leggett 2016-08-27 11:41:20 UTC

Description of problem:

The crash reporter inside Anaconda is broken. After going through the process of filling out the bug report, the message "Processing failed" appears with the detail "No processing for event 'report_RHTSupport' is defined".


Version-Release number of selected component (if applicable):

No idea.


How reproducible:


Steps to Reproduce:
1. Make anaconda crash.
2. Attempt to use the bug reporter.

Actual results:

Report submission fails.


Expected results:

Report submission succeeds.


Additional info:

People have reported this as broken as far back as two years ago, and this functionality is obviously no longer maintained. Please either make the crash reporter work sensibly, or remove it so as to not waste end user's time.

https://www.centos.org/forums/viewtopic.php?t=47836

Comment 2 Jakub Filak 2016-08-29 10:59:10 UTC

Thank you for the report. It is not clear to me whether the problem is reproducible on RHEL or CentOS. Can you please clarify this for me?

This part of the problem reporting process is provided by libreport which should be able to report Anaconda exceptions to bugs.centos.org like regular Python exceptions or core files.

Comment 3 Miroslav Suchý 2020-02-12 15:26:09 UTC

No response provided for 3 years. Closing.