| Summary: | [DELL-7.3 BUG] pulseaudio: fail to open cookie file /var/lib/gdm/.config/pulse/cookies | ||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | Purnendu Bhushan <purnendu_bhushan_mis> | ||||
| Component: | pulseaudio | Assignee: | Wim Taymans <wtaymans> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | Desktop QE <desktop-qa-list> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 7.3 | CC: | kasmith, linux-bugs, purnendu_bhushan_mis, wtaymans, yzheng | ||||
| Target Milestone: | rc | Keywords: | Reopened | ||||
| Target Release: | 7.4 | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2020-11-11 21:51:12 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Bug Depends On: | |||||||
| Bug Blocks: | 1304042 | ||||||
| Attachments: |
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version-Release number of selected component pulseaudio-gdm-hook-6.0-8.el7.x86_64 Few observations: -issue is seen in RHEL 7.3 snapshort 4 - issue is seen only for first boot only ,consecutive reboot doesn't produce this log message is /var/log/messages can you please explain this behavior Quite normal, the first boot there is no cookie file so it fails to load it, then it creates one and successive boots can pick it up without errors. Purnendu, Does something not work on the first boot, or are you just concerned about the failure in the log file? If it's just the failure message, do you have further questions, or can we close this BZ? Karl, As there is no functionality loss, also I was just concerned about the failure in log file so we can close this BZ I'm sorry that I want to reopen this ticket because one of my customer's issue(case 02381618): My customer found that the server outputted these messages after login through the teraterm: ~~~ May 7 21:33:09 SVAP1111 pulseaudio[14809]: [pulseaudio] authkey.c: Failed to open cookie file '/home/hdaadm/.config/pulse/cookie': No such file or directory < ====== May 7 21:33:09 SVAP1111 pulseaudio[14809]: [pulseaudio] authkey.c: Failed to load authentication key '/home/hdaadm/.config/pulse/cookie': No such file or directory < ====== May 7 21:33:09 SVAP1111 pulseaudio[14809]: [pulseaudio] authkey.c: Failed to open cookie file '/home/hdaadm/.pulse-cookie': No such file or directory < ====== May 7 21:33:09 SVAP1111 pulseaudio[14809]: [pulseaudio] authkey.c: Failed to load authentication key '/home/hdaadm/.pulse-cookie': No such file or directory < ====== ~~~ But customer said that this user(hdaadm) was not the first login user and another user which was new created did not output these messages. And customer found that the user(hdaadm)'s home directory has no '.pulse-cookie' or '.config' file at all even after logging into the OS. Customer wants to know the reason of these behaviors. Red Hat Enterprise Linux 7 shipped it's final minor release on September 29th, 2020. 7.9 was the last minor releases scheduled for RHEL 7. From intial triage it does not appear the remaining Bugzillas meet the inclusion criteria for Maintenance Phase 2 and will now be closed. From the RHEL life cycle page: https://access.redhat.com/support/policy/updates/errata#Maintenance_Support_2_Phase "During Maintenance Support 2 Phase for Red Hat Enterprise Linux version 7,Red Hat defined Critical and Important impact Security Advisories (RHSAs) and selected (at Red Hat discretion) Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available." If this BZ was closed in error and meets the above criteria please re-open it flag for 7.9.z, provide suitable business and technical justifications, and follow the process for Accelerated Fixes: https://source.redhat.com/groups/public/pnt-cxno/pnt_customer_experience_and_operations_wiki/support_delivery_accelerated_fix_release_handbook Feature Requests can re-opened and moved to RHEL 8 if the desired functionality is not already present in the product. Please reach out to the applicable Product Experience Engineer[0] if you have any questions or concerns. [0] https://bugzilla.redhat.com/page.cgi?id=agile_component_mapping.html&product=Red+Hat+Enterprise+Linux+7 |
Created attachment 1195652 [details] /var/log/messages file showing the issue Description of problem: After successful installation and boot into RHEL-7.3 beta in BIOS mode, /var/log/messages shows the following messages: " pulseaudio[5175]: [pulseaudio] authkey.c: Failed to open cookie file '/var/lib/gdm/.config/pulse/cookie': No such file or directory pulseaudio[5175]: [pulseaudio] authkey.c: Failed to load authentication key '/var/lib/gdm/.config/pulse/cookie': No such file or directory " Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1.install RHEL 7.3 beta on x86_64 2.boot into OS and check for /var/log/messages Actual results: Fail to load cookies files Expected results: no such fail should be there Additional info: