Bug 1371586

Summary: Documents are showing unspecified install request
Product: Red Hat Enterprise Linux 7 Reporter: Martin Krajnak <mkrajnak>
Component: gnome-documentsAssignee: Debarshi Ray <debarshir>
Status: CLOSED CURRENTRELEASE QA Contact: Desktop QE <desktop-qa-list>
Severity: low Docs Contact:
Priority: unspecified    
Version: 7.3CC: tpelka
Target Milestone: rc   
Target Release: ---   
Hardware: s390x   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-08-02 13:59:47 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
screenshot none

Description Martin Krajnak 2016-08-30 14:36:38 UTC
Description of problem:
If you try to open libreoffice or msoffice documents via gnome-documents on s390x or ppc64, you will receive unspecified install request (request is documented on screenshot). Purpose of request is probably to install libreoffice which is not available for this two architectures. But user is not able to tell what is the intention of the request from provided output.


Version-Release number of selected component (if applicable):
gnome-documents-3.14.3-3.el7.s390x

How reproducible:
always

Steps to Reproduce:
1.run Documents
2.try to open any libreoffice or msoffice file


Actual results:
gjs wants to install a file dialog is showed

Expected results:
Something like: You have to install libreoffice to open this file

Additional info:

Comment 1 Martin Krajnak 2016-08-30 14:37:05 UTC
Created attachment 1195936 [details]
screenshot

Comment 2 Martin Krajnak 2016-08-31 14:37:11 UTC
I just want to add that dialog is trying to install unoconv, which I think is also not available for s390x and ppc64 maybe because it has libreoffice as dependecy.

Comment 3 Martin Krajnak 2017-08-02 13:59:47 UTC
Since the 7.4 was rebased to Gnome 22 and Gnome-documents includes necessary parts of the libreoffice suite as a dependency I am moving to closed.

Just note that there is a similar bug in 7.4 with similar reproducer but the issue affecting all architectures and there is no install request-> rhbz1466164