Bug 1371972

Summary: [support plugin] Documentation tab 404
Product: Red Hat Enterprise Virtualization Manager Reporter: rhev-integ
Component: redhat-support-plugin-rhevAssignee: Alexander Wels <awels>
Status: CLOSED CURRENTRELEASE QA Contact: Petr Matyáš <pmatyas>
Severity: low Docs Contact:
Priority: medium    
Version: 4.0.3CC: awels, gshereme, lbopf, lleistne, lsurette, mgoldboi, oourfali, rbalakri, sherold, srevivo, sshumake, thildred, ykaul
Target Milestone: ovirt-4.1.0-betaKeywords: ZStream
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 1401387 (view as bug list) Environment:
Last Closed: 2017-06-24 05:47:09 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: UX RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1401387    
Attachments:
Description Flags
engine logs
none
404
none
Engine crashed at one point (cannot reproduce)
none
rpm contents -- that page is missing
none
works none

Description rhev-integ 2016-08-31 14:57:55 UTC
Created attachment 1196411 [details]
engine logs

Description of problem:
When pressing on RedHat Documentation tab, a "404 page not found" error appears.


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 2 rhev-integ 2016-08-31 14:58:34 UTC
Created attachment 1196412 [details]
404

Comment 3 rhev-integ 2016-08-31 14:59:15 UTC
Created attachment 1196413 [details]
Engine crashed at one point (cannot reproduce)

Comment 4 rhev-integ 2016-08-31 15:04:31 UTC
Engine is installed on RHEL 7.3

Comment 5 Greg Sheremeta 2016-09-13 15:16:55 UTC
@Spencer, ping? Any ETA on this?

Comment 6 Greg Sheremeta 2016-09-13 15:17:48 UTC
s/Spencer/Spenser/

My apologies

Comment 7 Spenser Shumaker 2016-09-13 20:05:49 UTC
I believe ownership of this component has been transferred to Scott Herold.  I'm not sure how to transfer my default ownership of this component(I spent an hour of Google with no progress). @Scott can you confirm?

Comment 8 Greg Sheremeta 2016-09-13 20:20:11 UTC
@Spenser, we figured out that Alexander Wels now owns this, and I've sent a BZ request to Bronce McClain to correct the default.

Comment 9 Spenser Shumaker 2016-09-13 20:21:03 UTC
Thank you!

Comment 10 Greg Sheremeta 2016-09-13 20:37:44 UTC
@Oved, please change if not 4.0.5 material.

Caused by path changes:

2016-08-31 10:23:34,175 ERROR [org.ovirt.engine.core.utils.servlet.ServletUtils] (default task-1) [] Can't read file '/usr/share/doc/rhevm-doc/manual/en-US/html/Administration_Guide/chap-Virtual_Machines.html' for request '/ovirt-engine/docs/manual/en-US/html/Administration_Guide/chap-Virtual_Machines.html', will send a 404 error response.

2016-08-31 10:23:55,582 ERROR [org.ovirt.engine.core.utils.servlet.ServletUtils] (default task-32) [] Can't read file '/usr/share/doc/rhevm-doc/manual/en-US/html/Administration_Guide/chap-Virtual_Machines.html' for request '/ovirt-engine/docs/manual/en-US/html/Administration_Guide/chap-Virtual_Machines.html', will send a 404 error response.


chap-Virtual_Machines.html doesn't exist in the docs anymore. See screenshot of latest 4.0.4 rpm contents.

Alexander, we should either try to sync this and rhevm-doc on a calendar, or change the design. This isn't a good design.

(Also, do people use this thing?)

Comment 11 Greg Sheremeta 2016-09-13 20:39:11 UTC
Created attachment 1200615 [details]
rpm contents -- that page is missing

Comment 12 rhev-integ 2016-11-02 15:41:05 UTC
Happened to me again today. The exact same scenario.
First time I tried to press on a documentation button, it resulted in 404 error. The second time resulted in engine process crash.
After restarting the engine, I couldn't reproduce the crash anymore but 404 is being showed under all tabs.
BTW, today it happen during bringing up a VM (don't think it has to do anything with VM coming up but just mentioning...)

Comment 14 Oved Ourfali 2016-11-02 17:46:34 UTC
Greg, can you please take a look?

Comment 15 Greg Sheremeta 2016-11-28 13:26:50 UTC
moving to Alexander

Comment 16 Oved Ourfali 2016-11-28 14:30:01 UTC
*** Bug 1370088 has been marked as a duplicate of this bug. ***

Comment 20 Petr Matyáš 2017-01-24 15:31:36 UTC
This is still broken in 4.1.0-9

Comment 21 Greg Sheremeta 2017-01-25 20:03:28 UTC
It's broken now on the rhevm-doc side. rhevm-doc has no content for 4.1 beta, so all links are broken. I've rebuilt rhevm-doc* and that will fix the issue.

Must have installed:

rhevm-doc-4.1.0-2.el7ev
rhevm-doc-ja-JP-4.1.0-2.el7ev
rhevm-doc-zh-CN-4.1.0-2.el7ev
rhevm-doc-ko-KR-4.1.0-2.el7ev

Comment 22 Greg Sheremeta 2017-01-31 17:19:54 UTC
rhv-4.1.0-11 includes this fix

Comment 23 Petr Matyáš 2017-02-01 11:59:09 UTC
(In reply to Greg Sheremeta from comment #22)
> rhv-4.1.0-11 includes this fix
Nope

I have all packages/build you specified, rhv 4.1.0-11 with rhevm-doc-4.1.0-2.el7ev.noarch

Comment 24 Petr Matyáš 2017-02-01 12:59:20 UTC
My bad, behaviour there is OK.

Comment 25 Greg Sheremeta 2017-02-01 12:59:30 UTC
Created attachment 1246645 [details]
works

working as expected -- the docs aren't ready, so we have these placeholders in