Bug 1372393

Summary:	[Docs] [RFE] CFME-4.0 does not support [RHV 4.0] Provider
Product:	Red Hat CloudForms Management Engine	Reporter:	Ilanit Stein <istein>
Component:	Documentation	Assignee:	Andrew Dahms <adahms>
Status:	CLOSED CURRENTRELEASE	QA Contact:
Severity:	urgent	Docs Contact:
Priority:	urgent
Version:	5.5.0	CC:	adahms, hhudgeon, jfrey, jhardy, mgoldboi, obarenbo, oourfali
Target Milestone:	GA	Keywords:	Reopened
Target Release:	5.5.6
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	suppoted matrix
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-03-14 01:15:03 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	RHEVM	Target Upstream Version:
Embargoed:

Description Ilanit Stein 2016-09-01 14:56:35 UTC

Description of problem:

On CFME, Add New Infrastructure Provider window,
Enter RHEV-4.0 Provider details. Validate login credentials fail.

Version-Release number of selected component (if applicable):
CFME 5.5.5.4.20160722162813_629f93b
RHV-4.0.3-0.1.el7ev

How reproducible:
Tried multiple times, and it always fail. 


Additional info:
- On CFME 5.6.1.2 - same RHV-4.0 provider is added successfully. Login to the provider is successful too.  

- On the same CFME, of version 5.5.5.4, a RHEVM-3.6 is added successfully, including the login.

Comment 2 Ilanit Stein 2016-09-01 15:22:56 UTC

Checked same CFME version 5.5.5.4, 
with RHV-4.0.4-0.1.el7ev as well,
and got the same login failure, 
when pressing "Validate" the credentials, 
in the "Add New Infrastructure Provider" window.

Comment 3 Oved Ourfali 2016-09-04 09:04:02 UTC

RHV4 is supported also in CFME 5.6.1 and above.
As we've discussed in the past, in order to work with RHV4 you must have CFME >= 5.6.1.

Comment 4 Ilanit Stein 2016-09-04 11:10:41 UTC

Turning this bug into a doc bug.

Need to add to CFME-4.0 documentation/supported matrix, that RHV-4.0 is not supported.
https://access.redhat.com/node/1548913

Comment 5 Andrew Dahms 2016-11-28 01:26:03 UTC

Setting release flags.

Currently investigating when this bug can be addressed.

Comment 6 Andrew Dahms 2017-03-14 01:15:03 UTC

I have now added a note to the Support Matrix to call out the status of support for Red Hat Virtualization 4.0 and above.

The structure of the document in 4.0 does not offer a clear position to add this note, so I have added it to the following section, which is the likeliest position where it may be noticed by users -

https://access.redhat.com/articles/1548913#infrastructure-provider-support-by-feature-7