Bug 1373615

Summary:	Chrome 45+ is not working with VMRC
Product:	Red Hat CloudForms Management Engine	Reporter:	Chen <cchen>
Component:	UI - OPS	Assignee:	Dávid Halász <dhalasz>
Status:	CLOSED WONTFIX	QA Contact:	Ramesh A <rananda>
Severity:	high	Docs Contact:
Priority:	high
Version:	5.6.0	CC:	dhalasz, hkataria, jhardy, mpovolny, obarenbo, rananda
Target Milestone:	GA
Target Release:	5.7.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-09-19 12:36:03 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Chen 2016-09-06 18:13:35 UTC

Description of problem:

Chrome 45+ is not working with VMRC. "Remote Console plugin is not properly installed." is output when opening the VMRC console through CFME

Version-Release number of selected component (if applicable):

Chrome 52.0.2743.116 m (64-bit)


How reproducible:

100%

Steps to Reproduce:
1. Use Chrome 52 to open VM console using VMRC plugin through CFME
2.
3.

Actual results:

The console couldn't be opened

Expected results:

The console should be opened. 

Additional info:

The customer *could* open the console through VMware Web Client using VMRC plugin.

As the following says, the customer should be using standalone VMRC. Do we support this in CFME ?

https://kb.vmware.com/selfservice/search.do?cmd=displayKC&docType=kc&docTypeID=DT_KB_1_1&externalId=2091284

Comment 4 Chen 2016-09-07 18:29:25 UTC

Hi Dan,

Thank you very much for your quick response.

Best Regards,
Chen

Comment 5 Chen 2016-09-14 03:54:11 UTC

Hi，

The customer, Hitachi is going to provide their services to their customers shortly. It would be better if we could provide them whether Chrome 45+ is supported or not as a browser to use VMRC (VMRC standalone) plugin. 

Best Regards,
Chen

Comment 6 Chen 2016-09-18 03:35:18 UTC

Hi,

Hitachi has to provide the answer to their customers on 21st Sep. Is it possible to let us know the answer as soon as possible ?

Best Regards,
Chen

Comment 9 Chen 2016-09-19 14:45:55 UTC

Hi David,

Thank you for your reply.

So it appears to me that we will never support Chrome 45+ to use VMRC nor standalone VMRC plugin, am I right ?

Best Regards,
Chen

Comment 10 Dávid Halász 2016-09-19 17:59:28 UTC

Hi Chen,

yes, until they don't migrate from NPAPI to something else.
Or if Chrome decides to support NPAPI again...