Bug 1373694

Summary:	[Docs] [Integration with ServiceNow] Update the Integration with ServiceNow guide to remove the mention of RemoveFromCMDB retirement state
Product:	Red Hat CloudForms Management Engine	Reporter:	Suyog Sainkar <ssainkar>
Component:	Documentation	Assignee:	Suyog Sainkar <ssainkar>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Dayle Parker <dayleparker>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	5.6.0	CC:	adahms, hhudgeon, jhardy, obarenbo
Target Milestone:	GA
Target Release:	5.7.0
Hardware:	Unspecified
OS:	Unspecified
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Last Closed:	2016-10-31 00:39:56 UTC	Type:	Bug
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Description Suyog Sainkar 2016-09-07 00:43:53 UTC

Document URL: https://access.redhat.com/documentation/en/red-hat-cloudforms/4.1/single/integration-with-servicenow/#virtual_machine_retirement

Section Number and Name: 4.2. Virtual Machine Retirement

Describe the issue: 

Received customer comment: "Hello, I did not found "RemoveFromCMDB" as part of Cloud and Infrastructure default Retirement State Machines. There is only "DeactivateCMDB". Is it issue of our deployment or placeholder for RemoveFromCMDB is not provided by CFME?"

Suggestions for improvement: Update the Integration with ServiceNow guide to remove the mention of the incorrect RemoveFromCMDB retirement state

Comment 3 Dayle Parker 2016-09-13 04:17:32 UTC

Looks good, Suyog. It's now merged to master.

Comment 5 Andrew Dahms 2016-10-31 00:39:56 UTC

This content is now live on the Customer Portal.

Closing.