| Summary: | GUI: Register with auto-attach option doesnot attach subscriptions | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Shwetha Kallesh <skallesh> |
| Component: | subscription-manager | Assignee: | William Poteat <wpoteat> |
| Status: | CLOSED ERRATA | QA Contact: | Jan Stavel <jstavel> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 7.4 | CC: | bcourt, jstavel, khowell, redakkan, skallesh, vrjain, wpoteat |
| Target Milestone: | rc | Keywords: | Reopened |
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2017-08-01 19:20:42 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
Forgot to mention the version [root@dhcp35-195 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.51.15-1 subscription management rules: 5.15.1 subscription-manager: 1.17.14-1.el7 python-rhsm: 1.17.9-1.el7 Same is the case with initial-setup Development Management has reviewed and declined this request. You may appeal this decision by reopening this request. re-opening this as it should be fixed for 7.4 I have tested subscription-manager-gui. It works well. Red Hat Enterprise Linux Server release 7.4 Beta (Maipo) ---------------------------- server type This system is currently not registered. subscription management server 0.9.51.21-1 subscription management rules 5.15.1 subscription-manager 1.19.4-1.el7 python-rhsm 1.19.2-1.el7 ---------------------------- ---------------------------- Product ---------------------------- ---------------------------- Entitlement ---------------------------- ---------------------------- I have verified that 'initial-setup' works well with the scenarion above. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2017:2083 |
Description of problem: when you try to register valid activation-key and a invalid org and then come back and try to register(normal mode and not using activation key) with auto-attach option,registers the system but fails to attach subscriptions Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. Try to register using valid activation-key and a invalid org 2. Error message pops up saying "Organisation doesnot exist" 3. Click on back button and uncheck "Register using activation key option" 4. Now click on next button and enter valid credentials and "DONOT" select "Manually attach subscriptions after registering option" and click on register Actual results: System registers successfully but no subscription is attached Expected results: System should register successfully and subscription should be attached Additional info: 2016-09-14 17:42:35,634 [INFO] subscription-manager-gui:2040:MainThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=none 2016-09-14 17:42:47,531 [INFO] subscription-manager-gui:2040:MainThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=none 2016-09-14 17:42:58,182 [INFO] subscription-manager-gui:2040:RegisterConsumerThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=none 2016-09-14 17:42:59,390 [ERROR] subscription-manager-gui:2040:MainThread @utils.py:138 - None Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/subscription_manager/gui/registergui.py", line 1968, in _register_consumer installed_products=installed_mgr.format_for_server()) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 928, in registerConsumer return self.conn.request_post(url, params) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 697, in request_post return self._request("POST", method, params) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 611, in _request self.validateResponse(result, request_type, handler) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 661, in validateResponse raise RestlibException(response['status'], error_msg, response.get('headers')) RestlibException: Organization adsa does not exist. 2016-09-14 17:43:14,210 [INFO] subscription-manager-gui:2040:MainThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=none 2016-09-14 17:43:41,976 [INFO] subscription-manager-gui:2040:GetOwnerListThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=basic username=qa 2016-09-14 17:43:48,016 [INFO] subscription-manager-gui:2040:RegisterConsumerThread @managerlib.py:77 - Consumer created: {'consumer_name': 'dhcp35-195.lab.eng.blr.redhat.com', 'uuid': '20e174a4-9dab-44b0-9840-7ed045071f2d'} 2016-09-14 17:43:48,023 [INFO] subscription-manager-gui:2040:MainThread @managerlib.py:77 - Consumer created: {'consumer_name': 'dhcp35-195.lab.eng.blr.redhat.com', 'uuid': '20e174a4-9dab-44b0-9840-7ed045071f2d'} 2016-09-14 17:43:48,024 [INFO] subscription-manager-gui:2040:MainThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ verify=False 2016-09-14 17:43:49,490 [INFO] subscription-manager-gui:2040:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None 2016-09-14 17:43:50,609 [INFO] rhsmd:3837:MainThread @rhsmd:261 - rhsmd started 2016-09-14 17:43:50,664 [INFO] rhsmd:3837:MainThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ verify=False 2016-09-14 17:43:51,932 [INFO] rhsmd:3837:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None 2016-09-14 17:43:57,308 [INFO] subscription-manager-gui:2040:RefreshThread @entcertlib.py:131 - certs updated: Total updates: 0 Found (local) serial# [] Expected (UEP) serial# [] Added (new) <NONE> Deleted (rogue): <NONE> 2016-09-14 18:04:54,241 [INFO] rhsmcertd-worker:4114:MainThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ verify=False 2016-09-14 18:04:55,910 [INFO] rhsmcertd-worker:4114:MainThread @entcertlib.py:131 - certs updated: Total updates: 0 Found (local) serial# [] Expected (UEP) serial# [] Added (new) <NONE> Deleted (rogue): <NONE> 2016-09-14 18:04:58,985 [ERROR] rhsmcertd-worker:4114:MainThread @cache.py:128 - Unable to read cache: /var/lib/rhsm/cache/written_overrides.json 2016-09-14 18:05:00,425 [INFO] rhsmcertd-worker:4114:MainThread @repolib.py:303 - repos updated: Repo updates Total repo updates: 0 Updated <NONE> Added (new) <NONE> Deleted <NONE> 2016-09-14 18:05:00,429 [WARNING] rhsmcertd-worker:4114:MainThread @config.py:115 - /etc/ostree/remotes.d does not exist, so unable to save /etc/ostree/remotes.d/redhat.conf 2016-09-14 18:05:00,729 [WARNING] rhsmcertd-worker:4114:MainThread @model.py:421 - OstreeGIWrapperError: Error looking up OSTree origin file. 'python /usr/lib/python2.7/site-packages/subscription_manager/plugin/ostree/gi_wrapper.py --deployed-origin' returned exist status: 1 2016-09-14 18:05:00,821 [INFO] rhsmcertd-worker:4114:MainThread @hwprobe.py:916 - collected virt facts: virt.is_guest=True, virt.host_type=kvm, virt.uuid=54ae9fe1-782a-46d6-b8b6-787133278028 2016-09-14 18:09:47,707 [INFO] rhsmd:4204:MainThread @rhsmd:261 - rhsmd started 2016-09-14 18:09:47,765 [INFO] rhsmd:4204:MainThread @connection.py:830 - Connection built: host=subscription.rhn.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ verify=False 2016-09-14 18:09:48,962 [INFO] rhsmd:4204:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None