Bug 1377057

Summary: Failed to detect monitor model
Product: Red Hat Enterprise Linux 6 Reporter: Huaisheng <yehs1>
Component: xorg-x11-drv-astAssignee: Adam Jackson <ajax>
Status: CLOSED WONTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: high Docs Contact:
Priority: high    
Version: 6.8CC: ajax, fchen16, jkachuck, liqiang1, tumeya
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-04-05 21:07:57 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1415214, 1438054    
Attachments:
Description Flags
Xorg.0.log with 1.1.5
none
Xorg.0.log with 1.2.6
none
sosreport with xorg-x11-drv-ast-1.1.5 none

Description Huaisheng 2016-09-18 06:18:12 UTC 
Description of problem:
Display setting couldn’t detect monitor model under RHEL6.8 x64 OS, which show "unknown".

Version-Release number of selected component (if applicable):
1.1.5

How reproducible:
Open gnome-setting to show monitor info.

Steps to Reproduce:
1. Install RHEL6.8 x64 OS fully;
2. Open System -> preference -> display, check the monitor model and it show “Unknown”.

Actual results:
Show "Unknown".

Expected results:
Show correct monitor info.

Additional info:
If we update xorg-x11-drv-ast from default 1.1.5 to 1.2.6, this issue would disappear.
Comment 1 Huaisheng 2016-09-18 06:26:17 UTC 
Created attachment 1202097 [details]
Xorg.0.log with 1.1.5
Comment 2 Huaisheng 2016-09-18 06:27:38 UTC 
Created attachment 1202098 [details]
Xorg.0.log with 1.2.6
Comment 4 Joseph Kachuck 2016-09-19 13:47:14 UTC 
Hello Lenovo,
Please also attach a sosreport from a system directly after seeing this issue.

Thank You
Joe Kachuck
Comment 5 Huaisheng 2016-09-20 02:00:15 UTC 
Created attachment 1202663 [details]
sosreport with xorg-x11-drv-ast-1.1.5
Comment 6 Huaisheng 2016-09-26 03:31:58 UTC 
Hi,

Do you have anything updated for this issue?
And would it be fixed with RHEL6.9?

Thanks,
Huaisheng
Comment 7 Joseph Kachuck 2017-02-16 19:22:29 UTC 
Hello,
Due to where we are in the RHEL 6.9 release. This will not make RHEL 6.9. This is now requested for RHEL 6.10.

Thank You
Joe Kachuck
Comment 8 Joseph Kachuck 2017-04-05 21:07:57 UTC 
Hello,
RHEL 6 has entered Phase 3. In phase 3 only Critical impact Security Advisories and selected Urgent Priority Bug Fix Advisories will be accepted.
https://access.redhat.com/support/policy/updates/errata

At current this BZ does not meet these requirements. I am closing this BZ as WONTFIX.

Please reopen if this fix is required for RHEL 6. If so please also provide a justification for this fix.

Thank You
Joe Kachuck