Bug 1378185

Summary:	Jawbone BT headset pairs but doesn't connect.
Product:	Red Hat Enterprise Linux 7	Reporter:	Chuck Copello <ccopello>
Component:	pulseaudio	Assignee:	Wim Taymans <wtaymans>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	7.2	CC:	ccopello, gtiwari, vbenes, wtaymans
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	No Doc Update
Doc Text:	undefined	Story Points:	---
Clone Of:		Environment:
Last Closed:	2019-09-27 15:49:18 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Chuck Copello 2016-09-21 18:31:47 UTC

Description of problem: I'm using a Lenovo X1 Carbon, RHEL 7.2 (CSB), Jawbone ICON HD. It connects, but rarely pairs. I recorded a movie on my phone of the pairing but not connecting behavior: https://drive.google.com/open?id=0B5ssspNAkSvTY0s4V0tSSUFfZFk.I've used the Jawbone for a while on my phone and previous (pre-Red Hat) computers.


Version-Release number of selected component (if applicable):


How reproducible: I've attempted to pair & use about 7 or 8 times; only once did it connect and the audio was laggy & distorted.


Steps to Reproduce:
1. Turn on the Jawbone
2. Open Settings, and select Bluetooth
3. See the Jawbone pair, but never connect. Or flip between Connection: Off and On

Actual results: Never connects; cannot use for music playback or Bluejeans


Expected results: Expected to use it for audio playback and Bluejeans meetings.


Additional info:

Comment 3 Chuck Copello 2016-09-22 14:32:46 UTC

Forgive me if I am being dense; I only see the "Doc type" as needing more info. Please let me know if you need additional information, need some logs, etc.

Comment 4 Wim Taymans 2017-07-20 08:34:02 UTC

Could you try to update to 7.3 version? I think bluez can do the trick.
There was a similar bug 1263638.

Comment 5 Chuck Copello 2017-07-31 15:28:33 UTC

Sorry; was on PTO last week. Unfortunately my Jawbone headset died since I opened this BZ. I have had success pairing with Beats PowerBeats headset, but it doesn't recognize the mic in the headset (tracked with https://bugzilla.redhat.com/show_bug.cgi?id=1305453).

Comment 6 gopal krishna tiwari 2019-07-04 05:50:33 UTC

Head set connect issue I've recently fixed with RHEL-7.7 bluez release which is 5.44-5.el7 in regards to following bz
https://bugzilla.redhat.com/show_bug.cgi?id=1667100

Please check, once the rhel-7.7 releases. does this fixes the issue for you as well.

Gopal..

Comment 7 Chuck Copello 2019-07-08 14:47:21 UTC

Unfortunately I do not have a RHEL laptop anymore.

Comment 8 Wim Taymans 2019-09-27 15:49:18 UTC

Assuming it's fixed now, please reopen if not.