Bug 1378188

Summary: Service : ordering service catalog shows error if the dialog in use is very long
Product: Red Hat CloudForms Management Engine Reporter: Shveta <sshveta>
Component: AutomateAssignee: eclarizi
Status: CLOSED WONTFIX QA Contact: Dmitry Misharov <dmisharo>
Severity: medium Docs Contact:
Priority: high    
Version: 5.6.0CC: cpelland, dmisharo, gmccullo, hkataria, jhardy, mkanoor, mpovolny, obarenbo, sshveta, tfitzger
Target Milestone: GAKeywords: ZStream
Target Release: cfme-future   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: service:dialog
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1379695 (view as bug list) Environment:
Last Closed: 2018-09-20 11:54:39 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1379695    
Attachments:
Description Flags
error none

Description Shveta 2016-09-21 18:55:47 UTC 
Description of problem:


Version-Release number of selected component (if applicable):5.7.0.0.20160906172503_12f65cb 


How reproducible:


Steps to Reproduce:
1. Created a dialog with lot of components to verify a bug https://bugzilla.redhat.com/show_bug.cgi?id=1339323
2. Used this dialog in a catalog item
3. Unable to order the service catalog .Shows error in production logs 

Actual results:


Expected results:


Additional info:
Logs 
=================
[----] I, [2016-09-21T14:20:16.236680 #4456:1056dc8]  INFO -- :   Parameters: {"pressed"=>"svc_catalog_provision", "id"=>"9"}
[----] F, [2016-09-21T14:20:16.366184 #4456:1056dc8] FATAL -- : Error caught: [NoMethodError] undefined method `first' for nil:NilClass
/var/www/miq/vmdb/app/models/dialog_field_sorted_item.rb:81:in `raw_values'
/var/www/miq/vmdb/app/models/dialog_field_sorted_item.rb:62:in `trigger_automate_value_updates'
/var/www/miq/vmdb/app/models/dialog_field_sorted_item.rb:42:in `get_default_value'
/var/www/miq/vmdb/app/models/dialog_field_tag_control.rb:3:in `initialize_with_values'
/var/www/miq/vmdb/app/models/dialog.rb:83:in `block in init_fields_with_values'
/var/www/miq/vmdb/app/models/dialog.rb:83:in `each'
/var/www/miq/vmdb/app/models/dialog.rb:83:in `init_fields_with_values'
/var/www/miq/vmdb/app/models/resource_action_workflow.rb:107:in `load_dialog'
/var/www/miq/vmdb/app/models/resource_action_workflow.rb:12:in `initialize'
/var/www/miq/vmdb/app/controllers/application_controller/dialog_runner.rb:146:in `new'
/var/www/miq/vmdb/app/controllers/application_controller/dialog_runner.rb:146:in `dialog_initialize'
/var/www/miq/vmdb/app/controllers/catalog_controller.rb:564:in `svc_catalog_provision'
/var/www/miq/vmdb/app/controllers/catalog_controller.rb:63:in `x_button'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/basic_implicit_render.rb:4:in `send_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/base.rb:188:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/rendering.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/callbacks.rb:20:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:126:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:506:in `block (2 levels) in compile'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:455:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:101:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:750:in `_run_process_action_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/rescue.rb:20:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications.rb:164:in `block in instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications.rb:164:in `instrument'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/params_wrapper.rb:248:in `process_action'
/opt/rh/cfme-gemset/gems/activerecord-5.0.0.1/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/base.rb:126:in `process'
/opt/rh/cfme-gemset/gems/actionview-5.0.0.1/lib/action_view/rendering.rb:30:in `process'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal.rb:190:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal.rb:262:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:50:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:32:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:39:in `block in serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:26:in `each'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:26:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:725:in `call'
/opt/rh/cfme-gemset/gems/secure_headers-3.0.3/lib/secure_headers/middleware.rb:10:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/etag.rb:25:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/conditional_get.rb:38:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/head.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/session/abstract/id.rb:222:in `context'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/session/abstract/id.rb:216:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/cookies.rb:613:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/callbacks.rb:38:in `block in call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:97:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:750:in `_run_call_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/callbacks.rb:36:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/remote_ip.rb:79:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/debug_exceptions.rb:49:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/rack/logger.rb:36:in `call_app'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/rack/logger.rb:26:in `call'
/opt/rh/cfme-gemset/gems/request_store-1.3.1/lib/request_store/middleware.rb:9:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/request_id.rb:24:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/method_override.rb:22:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/runtime.rb:22:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/cache/strategy/local_cache_middleware.rb:28:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/executor.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/sendfile.rb:111:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/engine.rb:522:in `call'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/configuration.rb:224:in `call'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:561:in `handle_request'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:406:in `process_client'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:271:in `block in run'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/puma-3.3.0/lib/puma/thread_pool.rb:111:in `block in spawn_thread'
/opt/rh/cfme-gemset/gems/logging-2.1.0/lib/logging/diagnostic_context.rb:450:in `block in create_with_logging_context'
[----] I, [2016-09-21T14:20:16.367870 #4456:1056dc8]  INFO -- :   Rendered layouts/_exception_contents.html.haml (0.3ms)
[----] I, [2016-09-21T14:20:16.368556 #4456:1056dc8]  INFO -- : Completed 200 OK in 132ms (Views: 1.8ms | ActiveRecord: 0.0ms)
[----] I, [2016-09-21T14:20:19.085114 #4456:10546a4]  INFO -- : Started POST "/dashboard/window_sizes?height=909" for 127.0.0.1 at 2016-09-21 14:20:19 -0400
[----] I, [2016-09-21T14:20:19.088872 #4456:10546a4]  INFO -- : Processing by DashboardController#window_sizes as JS
[----] I, [2016-09-21T14:20:19.089089 #4456:10546a4]  INFO -- :   Parameters: {"height"=>"909"}
[----] I, [2016-09-21T14:20:19.105089 #4456:10546a4]  INFO -- : Completed 200 OK in 16ms (ActiveRecord: 0.0ms)
Comment 2 Greg McCullough 2016-09-21 19:12:35 UTC 
Please provider an export of the dialog.
Comment 3 Shveta 2016-09-21 19:17:04 UTC 
Created attachment 1203444 [details]
error

Exporting this dialog shows error.
Appliance : https://10.8.199.228
Comment 5 Greg McCullough 2016-09-22 21:33:30 UTC 
Erik - The dialog cause issues is named dialog_Jko27ggqfB.  It is the only dialog that I could not export.  Guessing that be related to the other issue being reported here.
Comment 7 eclarizi 2016-09-27 15:17:10 UTC 
The appliance appears to be offline? Can we get another one set up with the dialog in question?
Comment 8 Josh Carter 2018-09-20 11:54:39 UTC 
Bug Closure

Dear customer, 

The CloudForms team is reviewing the current CloudForms Bug(defect) backlog in order to target engineering efforts. We are closing any bugs for versions that no longer have an active errata stream or that have hit their age limit. We are committing to better management of the backlog as we move forward. If you have an bug that you are still able to reproduce on a current version of CloudForms please open a new bug. 

If you have any concerns about this, please let us know.

Thanks and regards!