| Summary: | Registration of Debian client failed during step setting entitlement | ||
|---|---|---|---|
| Product: | [Community] Spacewalk | Reporter: | Pavel Studeník <pstudeni> |
| Component: | Server | Assignee: | Tomáš Kašpárek <tkasparek> |
| Status: | CLOSED EOL | QA Contact: | Red Hat Satellite QA List <satqe-list> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 2.5 | CC: | mmraka |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2020-03-06 13:42:21 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
now we cannot register debian to spacewalk: # rhnreg_ks --username=<user> --password=<password> --force --serverUrl=https://spacewalk/XMLRPC An error has occurred: Error Message: Service not enabled for system profile: "deb" Error Class Code: 31 Error Class Info: This system does not have a valid entitlement for Red Hat Satellite. Please visit https://test03-64.sysmgmt.lab.eng.rdu2.redhat.com/rhn/systems/SystemEntitlements.do or login at https://test03-64.sysmgmt.lab.eng.rdu2.redhat.com, and from the "Overview" tab, select "Subscription Management" to enable the service for this system. Explanation: Your organization does not have enough Management entitlements to register this system to Red Hat Network. Please notify your organization administrator of this error. You should be able to register this system after your organization frees existing or purchases additional entitlements. Additional entitlements may be purchased by your organization administrator by logging into Red Hat Network and visiting the 'Subscription Management' page in the 'Your RHN' section of RHN. A common cause of this error code is due to having mistakenly setup an Activation Key which is set as the universal default. If an activation key is set on the account as a universal default, you can disable this key and retry to avoid requiring a Management entitlement. See /var/log/up2date for more information /var/log/up2date [Tue Nov 15 14:44:07 2016] up2date Traceback (most recent call last): File "/usr/sbin/rhn_check", line 425, in <module> cli.run() File "/usr/share/rhn/up2date_client/rhncli.py", line 96, in run sys.exit(self.main() or 0) File "/usr/sbin/rhn_check", line 86, in main self.__run_remote_actions() File "/usr/sbin/rhn_check", line 187, in __run_remote_actions action = self.__get_action(status_report) File "/usr/sbin/rhn_check", line 105, in __get_action ACTION_VERSION, status_report) File "/usr/lib/python2.7/xmlrpclib.py", line 1233, in __call__ return self.__send(self.__name, args) File "/usr/share/rhn/up2date_client/rpcServer.py", line 38, in _request1 ret = self._request(methodname, params) File "/usr/lib/python2.7/dist-packages/rhn/rpclib.py", line 381, in _request self._handler, request, verbose=self._verbose) File "/usr/lib/python2.7/dist-packages/rhn/transports.py", line 167, in request headers, fd = req.send_http(host, handler) File "/usr/lib/python2.7/dist-packages/rhn/transports.py", line 698, in send_http self._connection.connect() File "/usr/lib/python2.7/dist-packages/rhn/connections.py", line 183, in connect self.sock.init_ssl() File "/usr/lib/python2.7/dist-packages/rhn/SSL.py", line 90, in init_ssl self._ctx.load_verify_locations(f) File "/usr/lib/python2.7/dist-packages/OpenSSL/SSL.py", line 303, in load_verify_locations raise TypeError("cafile must be None or a byte string") <type 'exceptions.TypeError'>: cafile must be None or a byte string which can be workarounded: --- rpcServer.py 2016-11-15 13:03:38.852000000 +0000 +++ /usr/share/rhn/up2date_client/rpcServer.py 2016-11-15 14:25:45.260000000 +0000 @@ -171,7 +171,7 @@ raise up2dateErrors.SSLCertificateFileNotFound(msg) # force the validation of the SSL cert - s.add_trusted_cert(rhns_ca_cert) + s.add_trusted_cert(str(rhns_ca_cert)) clientCaps.loadLocalCaps() Currently I can see this error during registration (set entitlement management)
>> tail /var/log/tomcat/*.log -f
26-Jul-2017 16:27:28.802 SEVERE [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [action] in context with path [/rhn] threw exception [com.redhat.rhn.common.db.WrappedSQLException: ORA-20287: (invalid_entitlement) - The server can not be entitled to the specified level
ORA-06512: at "SPACEUSER.RHN_EXCEPTION", line 31
ORA-06512: at "SPACEUSER.RHN_ENTITLEMENTS", line 199
ORA-06512: at line 1
] with root cause
java.sql.SQLException: ORA-20287: (invalid_entitlement) - The server can not be entitled to the specified level
ORA-06512: at "SPACEUSER.RHN_EXCEPTION", line 31
ORA-06512: at "SPACEUSER.RHN_ENTITLEMENTS", line 199
ORA-06512: at line 1
at oracle.jdbc.driver.T2CConnection.checkError(T2CConnection.java:777)
at oracle.jdbc.driver.T2CConnection.checkError(T2CConnection.java:673)
...
at com.redhat.rhn.common.db.NamedPreparedStatement.execute(NamedPreparedStatement.java:117)
at com.redhat.rhn.common.db.datasource.CachedStatement.executeCallable(CachedStatement.java:474)
at com.redhat.rhn.common.db.datasource.CallableMode.execute(CallableMode.java:39)
Spacewalk 2.8 (and older) has already reached it's End Of Life. Thank you for reporting this issue and we are sorry that we were not able to fix it before end of life. If you would still like to see this bug fixed and are able to reproduce it against current version of Spacewalk 2.9, you are encouraged change the 'version' and re-open it. |
Description of problem: I try to register client with Debian OS to Spacewalk and I received error: "Service not enabled for system profile: <profile name>" Profile is created in spacewalk and I can see it in webUI, but "Base Entitlement" can't be set and profile is not possible to manage. Version-Release number of selected component (if applicable): spacewalk-backend-server-2.6.53-1.fc24.noarch How reproducible: always Steps to Reproduce: 1. create channel and distribution mapping for Debian in Spacewalk 2. try to register system with Debian to Spacewalk 3. got to /rhn/systems/details/Edit.do?sid=<system_id> and try to set "Base Entitlement" to Management Actual results: registration failed during setting entitlement Expected results: it is possible to register Debian to Spacewalk Additional info: >> /var/log/tomcat/*.log 26-Sep-2016 06:04:20.631 SEVERE [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-4] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [action] in context with path [/rhn] threw exception [com.redhat.rhn.common.db.WrappedSQLException: ERROR: -20287 : (invalid_entitlement) - The server can not be entitled to the specified level Where: SQL statement "SELECT rhn_exception.raise_exception ('invalid_entitlement')" PL/pgSQL function rhn_entitlements.entitle_server(numeric,character varying) line 26 at PERFORM] with root cause org.postgresql.util.PSQLException: ERROR: -20287 : (invalid_entitlement) - The server can not be entitled to the specified level Where: SQL statement "SELECT rhn_exception.raise_exception ('invalid_entitlement')" PL/pgSQL function rhn_entitlements.entitle_server(numeric,character varying) line 26 at PERFORM at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2198) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1927) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:255) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:565) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:420) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:413) at com.mchange.v2.c3p0.impl.NewProxyCallableStatement.execute(NewProxyCallableStatement.java:4441) at com.redhat.rhn.common.db.NamedPreparedStatement.execute(NamedPreparedStatement.java:117) at com.redhat.rhn.common.db.datasource.CachedStatement.executeCallable(CachedStatement.java:528) at com.redhat.rhn.common.db.datasource.CallableMode.execute(CallableMode.java:35) at com.redhat.rhn.manager.system.SystemManager.entitleServer(SystemManager.java:1678) at com.redhat.rhn.manager.system.SystemManager.entitleServer(SystemManager.java:1632) at com.redhat.rhn.domain.server.Server.setBaseEntitlement(Server.java:1368) at com.redhat.rhn.frontend.action.systems.sdc.SystemDetailsEditAction.processSubmission(SystemDetailsEditAction.java:143) at com.redhat.rhn.frontend.action.systems.sdc.SystemDetailsEditAction.execute(SystemDetailsEditAction.java:97) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:229) at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:105) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1926) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:464) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.redhat.rhn.frontend.servlets.AuthFilter.doFilter(AuthFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.redhat.rhn.frontend.servlets.LocalizedEnvironmentFilter.doFilter(LocalizedEnvironmentFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.redhat.rhn.frontend.servlets.EnvironmentFilter.doFilter(EnvironmentFilter.java:101) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.redhat.rhn.frontend.servlets.SessionFilter.doFilter(SessionFilter.java:57) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.redhat.rhn.frontend.servlets.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:97) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528) at org.apache.coyote.ajp.AbstractAjpProcessor.process(AbstractAjpProcessor.java:873) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:670) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1520) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1476) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)