Bug 1379693

Summary: Nilclass for servicetemplateprovisionrequest_pending method
Product: Red Hat CloudForms Management Engine Reporter: Satoe Imaishi <simaishi>
Component: AutomateAssignee: William Fitzgerald <wfitzger>
Status: CLOSED ERRATA QA Contact: Dmitry Misharov <dmisharo>
Severity: medium Docs Contact:
Priority: high    
Version: 5.6.0CC: cpelland, dajohnso, dmisharo, jhardy, ltsai, mfalesni, mkanoor, obarenbo, tfitzger, wfitzger
Target Milestone: GAKeywords: ZStream
Target Release: 5.6.3   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: automate:service:provision
Fixed In Version: 5.6.3.0 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 1377105 Environment:
Last Closed: 2016-11-30 19:54:51 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Bug Depends On: 1377105    
Bug Blocks:    

Comment 1 CFME Bot 2016-10-07 19:25:51 UTC 
New commit detected on ManageIQ/manageiq/darga:
https://github.com/ManageIQ/manageiq/commit/13ede3581e7289be4269159e78f4d13493c8bc0f

commit 13ede3581e7289be4269159e78f4d13493c8bc0f
Author:     Greg McCullough <gmccullo>
AuthorDate: Wed Sep 28 16:00:48 2016 -0400
Commit:     Oleg Barenboim <chessbyte>
CommitDate: Fri Oct 7 15:24:31 2016 -0400

    Merge pull request #11405 from billfitzgerald0120/servicerequestpending_email
    
    Automate - fixed problem with request_pending email method.
    (cherry picked from commit 1e6b4b3763f72fdd1b15baaad6f62698eac26fbe)
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1379693

 .../__methods__/servicetemplateprovisionrequest_denied.rb          | 7 +------
 .../__methods__/servicetemplateprovisionrequest_pending.rb         | 4 +---
 2 files changed, 2 insertions(+), 9 deletions(-)
Comment 4 William Fitzgerald 2016-11-28 16:01:17 UTC 
Dmitry,

1. Set Default value from 'auto' to manual' in 

ManageIQ / Service / Provisioning / StateMachines / ServiceProvisionRequestApproval / Default

2. Run a service provisioning request.

3. Check that the service item is pending in the request queue.

4. Approve the service.

At this point you should get the email.  If email is not configured for your appliance, 

you will still see it in the automation.log.

If this is not working for you, please let me know.

Thanks

Billy
Comment 5 Dmitry Misharov 2016-11-28 18:49:22 UTC 
Verified in 5.6.3.2.20161122182608_0e3170f. Email successfully sent after approving service provision request.
Comment 7 errata-xmlrpc 2016-11-30 19:54:51 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHSA-2016-2839.html