Bug 1380341
| Summary: | GUI : Invalid credentials dialog pop out when you try to auto-attach / remove / update facts / list subscriptions in available subscriptions tab | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Shwetha Kallesh <skallesh> | ||||||
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> | ||||||
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> | ||||||
| Severity: | low | Docs Contact: | |||||||
| Priority: | low | ||||||||
| Version: | 7.3 | CC: | csnyder, jhnidek, khowell, redakkan, skallesh | ||||||
| Target Milestone: | rc | Keywords: | Triaged | ||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | subscription-manager-1.20.2-1 | Doc Type: | No Doc Update | ||||||
| Doc Text: |
undefined
|
Story Points: | --- | ||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2018-04-10 09:47:31 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
|
||||||||
We should investigate why candlepin is returning different exceptions. Also investigate how we are processing these responses from candlepin in subman. It is even worse in current version. When you try to launch sub-man gui, then it is ended with following error on console:
'NoneType' object is not iterable
Content of rhsm.log is following:
2017-06-07 08:25:23,394 [ERROR] subscription-manager-gui:1529:MainThread @cache.py:223 - Unit fb7f8891-af2a-425d-bd47-f7909310c106 has been deleted
Traceback (most recent call last):
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/cache.py", line 211, in load_status
self._sync_with_server(uep, uuid)
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/cache.py", line 534, in _sync_with_server
self.server_status = uep.getEntitlementList(uuid)
File "/home/jhnidek/github/candlepin/subscription_manager/python-rhsm/src/rhsm/connection.py", line 1310, in getEntitlementList
results = self.conn.request_get(method + filters)
File "/home/jhnidek/github/candlepin/subscription_manager/python-rhsm/src/rhsm/connection.py", line 651, in request_get
return self._request("GET", method, headers=headers)
File "/home/jhnidek/github/candlepin/subscription_manager/python-rhsm/src/rhsm/connection.py", line 677, in _request
info=info, headers=headers)
File "/home/jhnidek/github/candlepin/subscription_manager/python-rhsm/src/rhsm/connection.py", line 566, in _request
self.validateResponse(result, request_type, handler)
File "/home/jhnidek/github/candlepin/subscription_manager/python-rhsm/src/rhsm/connection.py", line 598, in validateResponse
parsed['deletedId'])
GoneException: Unit fb7f8891-af2a-425d-bd47-f7909310c106 has been deleted
2017-06-07 08:25:23,395 [ERROR] subscription-manager-gui:1529:MainThread @subscription-manager-gui:233 - 'NoneType' object is not iterable
Traceback (most recent call last):
File "./bin/subscription-manager-gui", line 216, in <module>
main = managergui.MainWindow(auto_launch_registration=options.register)
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/gui/managergui.py", line 241, in __init__
prod_dir=self.product_dir)
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/gui/mysubstab.py", line 64, in __init__
self.pooltype_cache = inj.require(inj.POOLTYPE_CACHE)
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/injection.py", line 107, in require
return FEATURES.require(feature, *args, **kwargs)
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/injection.py", line 81, in require
self.providers[feature] = provider()
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/cache.py", line 548, in __init__
self.update()
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/cache.py", line 555, in update
self._do_update()
File "/home/jhnidek/github/candlepin/subscription_manager/src/subscription_manager/cache.py", line 570, in _do_update
for ent in entitlement_list:
TypeError: 'NoneType' object is not iterable
Created attachment 1348901 [details]
Unit has been deleted message when you try to list/remove/facts update
Fixed in following version
[root@hp-ms-01-c02 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.2.0-1
subscription management rules: 5.26
subscription-manager: 1.20.5-1.el7
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:0681 |
Created attachment 1205913 [details] Invalid credentials error when tried to remove subscription on a consumer that is deleted at server Description of problem: Invalid credntials dialog pop out when you try to auto-attach / remove / update facts /list subscriptions in available subscriptions tab Version-Release number of selected component (if applicable): [root@dhcp35-233 ~]# rpm -qa subscription-manager-gui subscription-manager-gui-1.17.15-1.el7.x86_64 How reproducible: Steps to Reproduce: 1.register the system , attach subscriptions and delete consumer using following command curl -k -u <username>:<password> --request DELETE https://<server>:<port>/candlepin/consumers/<consumerid> 2.launch GUI and try to list subscriptions in available subscriptions tab or try to update facts or try to remove subscriptions attach 3. Actual results: invalid crendtials Expected results: Consumer has been deleted Additional info: rhsm log when tried to remove subscriptions 2016-09-29 16:18:35,650 [INFO] rhsmd:1369:MainThread @rhsmd:261 - rhsmd started 2016-09-29 16:18:35,762 [INFO] rhsmd:1369:MainThread @connection.py:830 - Connection built: host=skallesh.usersys.redhat.com port=8443 handler=/candlepin auth=identity_cert ca_dir=/etc/rhsm/ca/ verify=False 2016-09-29 16:18:36,151 [ERROR] rhsmd:1369:MainThread @cache.py:209 - Unit 1f311ae7-6003-442f-b6ea-229d65831cdb has been deleted Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/subscription_manager/cache.py", line 197, in load_status self._sync_with_server(uep, uuid) File "/usr/lib/python2.7/site-packages/subscription_manager/cache.py", line 306, in _sync_with_server self.server_status = uep.getCompliance(uuid) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 1084, in getCompliance return self.conn.request_get(method) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 694, in request_get return self._request("GET", method) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 611, in _request self.validateResponse(result, request_type, handler) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 647, in validateResponse parsed['deletedId']) GoneException: Unit 1f311ae7-6003-442f-b6ea-229d65831cdb has been deleted rhsm log when tried to auto-attach subscriptions: 2016-09-29 16:27:15,438 [ERROR] subscription-manager-gui:31777:MainThread @registergui.py:1350 - (<class 'rhsm.connection.RestlibException'>, RestlibException(), <traceback object at 0x3bdd950>) Traceback (most recent call last): File "/sbin/subscription-manager-gui", line 87, in <module> import dbus.dbus_bindings ImportError: No module named dbus_bindings 2016-09-29 16:27:15,440 [ERROR] subscription-manager-gui:31777:MainThread @utils.py:138 - None Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/subscription_manager/gui/registergui.py", line 2125, in _find_service_levels suitable_slas = self._find_suitable_service_levels(consumer_uuid, facts) File "/usr/lib/python2.7/site-packages/subscription_manager/gui/registergui.py", line 2067, in _find_suitable_service_levels consumer_uuid) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 1064, in getConsumer return self.conn.request_get(method) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 694, in request_get return self._request("GET", method) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 611, in _request self.validateResponse(result, request_type, handler) File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 661, in validateResponse raise RestlibException(response['status'], error_msg, response.get('headers')) RestlibException: Invalid credentials.