| Summary: | Receiving Azure::Armrest::ApiException during a provider refresh after successfully adding the provider | |||
|---|---|---|---|---|
| Product: | Red Hat CloudForms Management Engine | Reporter: | Colin Arnott <carnott> | |
| Component: | Providers | Assignee: | Daniel Berger <dberger> | |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Jeff Teehan <jteehan> | |
| Severity: | urgent | Docs Contact: | ||
| Priority: | urgent | |||
| Version: | 5.6.0 | CC: | benglish, cpelland, dberger, jfrey, jhardy, jteehan, obarenbo, simaishi | |
| Target Milestone: | GA | Keywords: | TestOnly | |
| Target Release: | 5.8.0 | |||
| Hardware: | x86_64 | |||
| OS: | Linux | |||
| Whiteboard: | provider:azure:refresh | |||
| Fixed In Version: | 5.8.0.0 | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | ||
| Clone Of: | ||||
| : | 1382408 1386940 (view as bug list) | Environment: | ||
| Last Closed: | 2017-06-12 16:14:53 UTC | Type: | Bug | |
| Regression: | --- | Mount Type: | --- | |
| Documentation: | --- | CRM: | ||
| Verified Versions: | Category: | --- | ||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | ||
| Cloudforms Team: | Azure | Target Upstream Version: | ||
| Bug Depends On: | ||||
| Bug Blocks: | 1382408, 1386940 | |||
|
Comment 2
Colin Arnott
2016-09-29 16:20:03 UTC
I believe this may be an issue with Azure that started this morning. At 7:41am I received this notification within the Azure portal: "The portal is having issues getting authentication tokens for Microsoft_Azure_Storage." I'm seeing some strange, but sporadic, behavior with storage endpoint DNS resolution as well. I suspect it may be related. We'll continue to investigate. The actual error that you're hitting (and we're hitting it locally also) is an OpenTimeout error. This is a connection timeout, meaning we're not able to connect to the storage account endpoint. IMO this confirms that it's an issue on the Azure side. In any case, going forward we're going to skip over private image collection if it fails so that it doesn't interfere with the rest of inventory collection. https://github.com/ManageIQ/manageiq/pull/11587 I think to test this I'll need to be able to set the timeout to a few seconds. Daniel can you let me know if that's possible. New commit detected on ManageIQ/manageiq/euwe: https://github.com/ManageIQ/manageiq/commit/45c9db4e1c6adbc9c0ce59172556dd2a15be00a9 commit 45c9db4e1c6adbc9c0ce59172556dd2a15be00a9 Author: Greg Blomquist <blomquisg> AuthorDate: Wed Oct 5 16:49:58 2016 -0400 Commit: Oleg Barenboim <chessbyte> CommitDate: Thu Oct 13 14:52:03 2016 -0400 Merge pull request #11587 from djberg96/azure_refresh_parser Skip over private image collection for Azure on failure (cherry picked from commit a1c1ec03807e6ca35b0af8c868caa1f10c64f41f) https://bugzilla.redhat.com/show_bug.cgi?id=1380461 .../manageiq/providers/azure/cloud_manager/refresh_parser.rb | 7 +++++++ 1 file changed, 7 insertions(+) https://github.com/ManageIQ/manageiq/pull/11587 was merged. Just retested for 5.8.0.11 and it's still working fine. Moving to verified. This has a test case that gets hit regularly so this issue is unlikely to be missed. |