Bug 1384154

Summary:	Extract Running Processes no longer works.
Product:	Red Hat CloudForms Management Engine	Reporter:	Jeff Teehan <jteehan>
Component:	Providers	Assignee:	Daniel Berger <dberger>
Status:	CLOSED ERRATA	QA Contact:	Jeff Teehan <jteehan>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	5.7.0	CC:	dajohnso, dberger, jfrey, jhardy, jteehan, obarenbo, simaishi
Target Milestone:	GA	Keywords:	Regression
Target Release:	5.8.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	windows
Fixed In Version:	5.8.0.0	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-05-31 14:22:29 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:
Embargoed:

Description Jeff Teehan 2016-10-12 16:49:35 UTC

Description of problem:
I setup everything just like usual, but it doesn't complete.  The logs indicate it starts okay but that's the last line item.

[----] I, [2016-10-12T12:33:02.828371 #38519:591154]  INFO -- : <AuditSuccess> MIQ(ProcessTasksMixin.task_audit_event) userid: [admin] - NoDriveLetter7: 'collect_running_processes' initiated


Version-Release number of selected component (if applicable):
5.7.0.4-alpha1.20161005153002_cfc8a23

How reproducible:
All VMs

Steps to Reproduce:
1.  Configure Domain Creds, add hosts to /etc/hosts, config host access.
2.  Select a running Windows VM
3.  Select Extract Running processes

Actual results:
Seems to start okay.  UI tasks says it completes.  But I don't get any results.

Expected results:
Running Processes

Additional info:

Comment 2 Daniel Berger 2016-11-18 16:02:34 UTC

Jeff, can you please attach the full backtrace? I would expect to see some kind of backtrace generated by the ProcessTasksMixin if it failed.

Comment 3 Daniel Berger 2016-11-18 20:39:25 UTC

Disregard last, I think I see the problem. I tried this locally and hit:

    cannot load such file -- miq-wmi

I think we've got a require/load issue since we split that out into a separate gem. Looking into it.

Comment 4 Daniel Berger 2016-11-18 22:04:28 UTC

I think this fixes it. Please test.

https://github.com/ManageIQ/manageiq/pull/12756

Comment 7 Jeff Teehan 2016-12-05 15:54:05 UTC

It's working in 5.7.0.13.  Either the commit made it in or some other change fixed it.  I didn't see the Need Info still pending.  Sorry about that.

Comment 8 Jeff Teehan 2017-04-24 18:36:42 UTC

This was verified a while ago.  Seems to be starting correctly again with 5.8.0.10.  Moving to verified.

Comment 10 errata-xmlrpc 2017-05-31 14:22:29 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2017:1367