Bug 1384688

Summary:	rhel-osp-director: After minor update, unable to launch an instance. ERROR (ClientException): Unknown Error (HTTP 500)
Product:	Red Hat OpenStack	Reporter:	Alexander Chuzhoy <sasha>
Component:	rhosp-director	Assignee:	Angus Thomas <athomas>
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:	Omri Hochman <ohochman>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	10.0 (Newton)	CC:	dbecker, mandreou, mburns, morazi, rhel-osp-director-maint, sgordon, svanders
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
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Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-07-12 12:16:21 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1337797

Description Alexander Chuzhoy 2016-10-13 20:59:17 UTC

rhel-osp-director:   After minor update, unable to launch an instance. ERROR (ClientException): Unknown Error (HTTP 500)

Environment:

openstack-puppet-modules-9.0.0-0.20160915155755.8c758d6.el7ost.noarch
openstack-tripleo-heat-templates-5.0.0-0.20161003064637.d636e3a.1.1.el7ost.noarch
instack-undercloud-5.0.0-0.20160930175750.9d2a655.el7ost.noarch

openstack-nova-scheduler-14.0.0-1.el7ost.noarch
openstack-nova-api-14.0.0-1.el7ost.noarch
python-nova-14.0.0-1.el7ost.noarch
openstack-nova-conductor-14.0.0-1.el7ost.noarch
openstack-nova-cert-14.0.0-1.el7ost.noarch
openstack-nova-common-14.0.0-1.el7ost.noarch
openstack-nova-novncproxy-14.0.0-1.el7ost.noarch
openstack-nova-console-14.0.0-1.el7ost.noarch
puppet-nova-9.4.0-0.20160928195826.320f93c.el7ost.noarch
python-novaclient-6.0.0-1.el7ost.noarch
openstack-nova-compute-14.0.0-1.el7ost.noarch


Steps to reproduce:
1. Deploy setup with:
openstack overcloud deploy --debug --templates --libvirt-type kvm --ntp-server clock.redhat.com --neutron-network-type vxlan --neutron-tunnel-types vxlan --control-scale 3 --control-flavor controller-d75f3dec-c770-5f88-9d4c-3fea1bf9c484 --compute-scale 1 --compute-flavor compute-b634c10a-570f-59ba-bdbf-0c313d745a10 --ceph-storage-scale 2 --ceph-storage-flavor ceph-cf1f074b-dadb-5eb8-9eb0-55828273fab7 -e /usr/share/openstack-tripleo-heat-templates/environments/storage-environment.yaml -e /usr/share/openstack-tripleo-heat-templates/environments/network-isolation.yaml -e virt/ceph.yaml -e virt/hostnames.yml -e virt/network/network-environment.yaml --log-file overcloud_deployment_48.log


2. Populate the setup (includes launching an instance)
3. Update the setup to latest bits.
4. Attempt to launch instance

Result:
[stack@undercloud-0 ~]$ nova boot --image cirros --flavor 1 --key-name oskey --nic net-id=e2f614c2-4448-4060-8de9-e077ea58b247 nisim1
ERROR (ClientException): Unknown Error (HTTP 500)


Expected result:
The instance should be launched successfully.

Comment 3 Marios Andreou 2016-10-14 16:49:27 UTC

marking as blocking the minor update RFE https://bugzilla.redhat.com/show_bug.cgi?id=1337797

Comment 4 Sven Anderson 2017-01-10 14:00:24 UTC

I looked at the sosreport and the nova-api logs show no sign of any HTTP 500 errors. The only 500 statuses I could find where in the glance-api logs. Not sure how to go forward with this.