Bug 1384755

Summary:	Ordering catalog item is not working after an update to 5.6.2.1
Product:	Red Hat CloudForms Management Engine	Reporter:	tachoi
Component:	UI - OPS	Assignee:	Harpreet Kataria <hkataria>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Shveta <sshveta>
Severity:	high	Docs Contact:
Priority:	high
Version:	5.6.0	CC:	benglish, bhelgeso, cpelland, dclarizi, eclarizi, gmccullo, hkataria, jhardy, mpovolny, myoder, obarenbo, simaishi, tachoi
Target Milestone:	GA	Keywords:	Reopened, TestOnly
Target Release:	5.8.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	service
Fixed In Version:	5.8.0.0	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1385885 1385887 (view as bug list)		Environment:
Last Closed:	2017-06-12 16:05:16 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1385885, 1385887

Description tachoi 2016-10-14 04:58:29 UTC

Description of problem:
After customer upgraded to 5.6.2.1, they can't order service from service catalogs view. they can see order button but if they click the order button, nothing is happening.

Version-Release number of selected component (if applicable):
CFME 5.6.2.1

How reproducible:
NA

Steps to Reproduce:
1.
2.
3.

Actual results:
nothing happens

Expected results:
Once customer hit order button, it should go to next form page to fill-up info

Additional info:

Comment 3 Harpreet Kataria 2016-10-14 22:24:31 UTC

This issue cannot be recreated locally, can you please provide an access to your appliance where this issue can be recreated, additionally please upload your log files for further troubleshooting.

Thanks,
~Harpreet

Comment 7 Harpreet Kataria 2016-10-15 03:21:42 UTC

Error in production.log, throwing an error in models when Order button is pressed:

[----] I, [2016-10-13T21:06:05.090129 #3254:9395e0]  INFO -- : Processing by CatalogController#x_button as JS
[----] I, [2016-10-13T21:06:05.090197 #3254:9395e0]  INFO -- :   Parameters: {"pressed"=>"svc_catalog_provision", "id"=>"1000000000010"}
[----] F, [2016-10-13T21:06:05.143361 #3254:9395e0] FATAL -- : Error caught: [NoMethodError] undefined method `first' for nil:NilClass
/var/www/miq/vmdb/app/models/dialog_field_sorted_item.rb:81:in `raw_values'
/var/www/miq/vmdb/app/models/dialog_field_sorted_item.rb:62:in `trigger_automate_value_updates'
/var/www/miq/vmdb/app/models/dialog_field_sorted_item.rb:42:in `get_default_value'
/var/www/miq/vmdb/app/models/dialog_field_tag_control.rb:3:in `initialize_with_values'
/var/www/miq/vmdb/app/models/dialog.rb:84:in `block in init_fields_with_values'
/var/www/miq/vmdb/app/models/dialog.rb:84:in `each'
/var/www/miq/vmdb/app/models/dialog.rb:84:in `init_fields_with_values'
/var/www/miq/vmdb/app/models/resource_action_workflow.rb:107:in `load_dialog'
/var/www/miq/vmdb/app/models/resource_action_workflow.rb:12:in `initialize'
/var/www/miq/vmdb/app/controllers/application_controller/dialog_runner.rb:168:in `new'
/var/www/miq/vmdb/app/controllers/application_controller/dialog_runner.rb:168:in `dialog_initialize'
/var/www/miq/vmdb/app/controllers/catalog_controller.rb:573:in `svc_catalog_provision'
/var/www/miq/vmdb/app/controllers/catalog_controller.rb:62:in `x_button'

Comment 9 Harpreet Kataria 2016-10-15 05:30:20 UTC

This issue has already been fixed on upstream under https://bugzilla.redhat.com/show_bug.cgi?id=1382765

Comment 10 eclarizi 2016-10-17 18:48:24 UTC


*** This bug has been marked as a duplicate of bug 1382765 ***

Comment 11 Chris Pelland 2016-10-17 20:34:11 UTC

*** Bug 1382765 has been marked as a duplicate of this bug. ***

Comment 14 Harpreet Kataria 2016-10-19 13:48:08 UTC

https://github.com/ManageIQ/manageiq/pull/11773 has been backported

Comment 15 Shveta 2017-05-09 18:50:59 UTC

Tested after upgrading from 5.7 to 5.8.
Works fine.
Verified in 5.8.0.13-rc2.20170502165848_0f98658