Bug 1384869

Summary: Package "kmod-megasr is missing" error is coming while installing RHEL 7.3 on a RAID 0 Virtual Drive.
Product: Red Hat Enterprise Linux 7 Reporter: Narendra <narendra.t.reddy>
Component: anacondaAssignee: Anaconda Maintenance Team <anaconda-maint-list>
Status: CLOSED CURRENTRELEASE QA Contact: Release Test Team <release-test-team>
Severity: high Docs Contact:
Priority: unspecified    
Version: 7.3CC: gcase, narendra.t.reddy
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-10-20 20:44:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
screen_shot_for_reference
none
Log files from /tmp none

Description Narendra 2016-10-14 10:23:18 UTC
Created attachment 1210470 [details]
screen_shot_for_reference

Description of problem:
Package "kmod-megasr is missing" error is coming while installing RHEL 7.3 on a RAID 0 Virtual Drive.

Version-Release number of selected component (if applicable):
RHEL 7.3 Snapshot3

How reproducible:


Steps to Reproduce:
1.Blacklist the native AHCI driver
2.Load the megasr driver .iso image using a pen drive
3.After selecting the language, error message is coming as attached screen shot

Actual results:
Not able to proceed further once the error message is displayed, as it is asking to abort the installation because it is a fatal error

Expected results:
Since the virtual drive is detected, the installation should proceed without throwing any error.

Additional info:
We have verified that the megasr driver is loaded and it is able to detect the RAID 0 virtual drive also. Have attached the DMESG screen shot for reference.

Comment 2 Martin Kolman 2016-10-14 18:13:34 UTC
The firstboot component corresponds to the (deprecated) tool called firstboot, so reassigning to the lorax component which handles installation image creation.

Comment 3 Brian Lane 2016-10-17 16:14:50 UTC
You can attach images directly to bugs, no need to embed it in a docx.

This looks like an error from anaconda, please gather up the logs from /tmp/*log and attach them as individual text/plain attachments.

Comment 4 Narendra 2016-10-18 09:13:09 UTC
Created attachment 1211646 [details]
Log files from /tmp

Comment 5 Narendra 2016-10-18 09:14:57 UTC
(In reply to Brian Lane from comment #3)
> You can attach images directly to bugs, no need to embed it in a docx.
> 
> This looks like an error from anaconda, please gather up the logs from
> /tmp/*log and attach them as individual text/plain attachments.

Have attached the log files from /tmp. These log files were captured when the issue was hit.

Comment 6 Narendra 2016-10-20 06:33:33 UTC
Hello Brain,

Since the GA date is approaching, please let us know if there is any update on this issue.

Comment 7 Narendra 2016-11-02 05:18:49 UTC
Hi,

We are now able to proceed with the installation in RAID mode on a RAID 0 VD with the latest RC-3 version.

Comment 8 Gary Case 2019-10-20 20:44:50 UTC
Based on Narendra's last comment, I'm closing this bug as CLOSED CURRENTRELEASE.