Bug 1387750

Summary: IBM Tivoli does not recognize Arch in RHEL 7
Product: Red Hat Enterprise Linux 7 Reporter: Devon <dshumake>
Component: gcc-librariesAssignee: Marek Polacek <mpolacek>
Status: CLOSED INSUFFICIENT_DATA QA Contact: qe-baseos-tools-bugs
Severity: low Docs Contact:
Priority: unspecified    
Version: 7.2CC: dshumake, law, mnewsome
Target Milestone: rcFlags: mnewsome: needinfo? (dshumake)
Target Release: ---   
Hardware: All   
OS: Linux   
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Clone Of: Environment:
Last Closed: 2017-10-19 09:05:58 UTC Type: Bug
Regression: --- Mount Type: ---
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Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
Debug containing the error none

Description Devon 2016-10-21 18:32:33 UTC
Created attachment 1212917 [details]
Debug containing the error

Description of problem:

IBM Tivoli monitoring does not recognize RHEL 7 architecture and must be given the option ( setarch $(uname -m) --uname-2.6 ) prior to installation.

Version-Release number of selected component (if applicable):

RHEL 7

How reproducible:
Very

Steps to Reproduce:
1. Attempt to install Tivoli on a RHEL 7 machine.
2. Installer fails with 

install.sh failure: KCI1138E could not determine the machine's architecture.


Actual results:

install.sh failure: KCI1138E could not determine the machine's architecture.

Expected results:

Installer would recognize system arch

Additional info:

IBM support doc - http://www-01.ibm.com/support/docview.wss?uid=swg21691890

Comment 2 Matt Newsome 2016-10-25 14:11:34 UTC
This sounds like an IBM software issue. Please confirm the exact issue with gcc-libraries if a change is needed in RHEL. Thanks.