Bug 1389084

Summary: rhev snapshots fail with "version 4 of the api is not supported by the provider"
Product: Red Hat CloudForms Management Engine Reporter: Josh Carter <jocarter>
Component: ProvidersAssignee: Oved Ourfali <oourfali>
Status: CLOSED DUPLICATE QA Contact: Ilanit Stein <istein>
Severity: high Docs Contact:
Priority: unspecified    
Version: 5.7.0CC: bodnopoz, dajohnso, jfrey, jhardy, obarenbo
Target Milestone: GA   
Target Release: cfme-future   
Hardware: All   
OS: All   
Whiteboard: rhev:snapshot
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-11-11 07:25:07 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: RHEVM Target Upstream Version:

Description Josh Carter 2016-10-26 19:50:18 UTC
Description of problem:

Rhev 3.5.7

Snapshot of either a powered on or powered off vm results in the failure within the evm.log

[----] I, [2016-10-26T07:43:36.360492 #4276:c23148]  INFO -- : MIQ(MiqQueue#m_callback) Message id: [23000000018003], Invoking Callback with args: [:raw_create_snapshot, "", "snapshot22", false, "ok", "Message delivered successfully", "#<MiqAeEngine::MiqAeWor
kspaceRuntime:0x0000000ca40c70 @readonly=false, @nodes=[#<MiqAeEngine::MiqAeObject:0x0000000d0d6a80 @workspace=#<MiqAeEngine::MiqAeWorkspaceRuntime:0x0000000ca40c70 ...>, @namespace=\"ManageIQ/System\", @klass=\"Process\", @instance=\"Event\", @attributes={\"
event_stream_id\"=>\"23000000005957\", \"event_type\"=>\"request_vm_create_snapshot\", \"ext_management_system_id\"=>\"23000000000003\", \"miq_event_id\"=>\"23000000005957\", \"object_name\"=>\"Event\", \"vm_id\"=>\"23000000000670\", \"vmdb_object_t..."]
[----] E, [2016-10-26T07:43:36.373358 #4276:c23148] ERROR -- : MIQ(MiqQueue#m_callback) Message id: [23000000018003]: version 4 of the api is not supported by the provider
[----] E, [2016-10-26T07:43:36.373756 #4276:c23148] ERROR -- : MIQ(MiqQueue#m_callback) backtrace: /var/www/miq/vmdb/app/models/manageiq/providers/redhat/infra_manager/api_integration.rb:18:in `connect'

Version-Release number of selected component (if applicable):
 Version 5.7.0.7-beta1.20161025153249_9376fbd 

How reproducible:


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Comment 4 Oved Ourfali 2016-11-11 07:25:07 UTC
Okay, seems like it was fixed already. 
Closing as duplicate and asking to have that in 5.7.0.

*** This bug has been marked as a duplicate of bug 1375551 ***