Bug 1391555

Summary: Unable to see the Update Info in the GUI utility 'Software Update'
Product: Red Hat Enterprise Linux 6 Reporter: ptoshniw
Component: gnome-packagekitAssignee: Richard Hughes <rhughes>
Status: CLOSED WONTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: high Docs Contact:
Priority: high    
Version: 6.8CC: asanders, cww
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
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Last Closed: 2017-06-13 17:33:40 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description ptoshniw 2016-11-03 14:35:38 UTC 
Description of problem:
Software Update does not show the x86_64 package information

Version-Release number of selected component (if applicable):
gnome-packagekit-2.28.3-9.el6.x86_64.rpm 

How reproducible:


Steps to Reproduce:
1. Open Software Update and check by clicking on the package name.
  
Actual results:

Software Updates does not show the information and size. It shows "Loading..."


Expected results:

The applications should show the package information

Additional info:
When system is connected to satellite it is showing the package information but when subscribed using subscription-manager it does not.

Previous bug : https://bugzilla.redhat.com/show_bug.cgi?id=744906
Comment 5 Chris Williams 2017-06-13 17:33:40 UTC 
Red Hat Enterprise Linux 6 transitioned to the Production 3 Phase on May 10, 2017.  During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.
 
The official life cycle policy can be reviewed here:
 
http://redhat.com/rhel/lifecycle
 
This issue does not appear to meet the inclusion criteria for the Production Phase 3 and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification.  Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:
 
https://access.redhat.com