Bug 1392022

Summary: initial-setup-graphical.service hangs during startup
Product: Red Hat Enterprise Linux 7 Reporter: Frantisek Sumsal <fsumsal>
Component: initial-setupAssignee: Martin Kolman <mkolman>
Status: CLOSED WONTFIX QA Contact: Release Test Team <release-test-team>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.3CC: vdanek
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-01-15 07:28:19 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Frantisek Sumsal 2016-11-04 15:29:48 UTC
Description of problem:
On RHEL 7.3, initial-setup-graphical.service hangs during startup, which is somehow unexpected behavior compared to RHEL 7.2, where it throws an error (when there's no X server available). We managed to trigger this issue during an upgrade of one of our systems (by some post-install scriptlet, I guess), which had to be fixed manually. In this case, the initial-setup-graphical.service was in 'activating' state for 54 minutes and the upgrade was stuck.

Version-Release number of selected component (if applicable):
initial-setup-0.3.9.36-1.el7.x86_64
initial-setup-gui-0.3.9.36-1.el7.x86_64

How reproducible:
always

Steps to Reproduce:
# yum -y install initial-setup-gui
# systemctl start initial-setup-graphical.service

Actual results:
# systemctl start initial-setup-graphical.service
<... no output ...>

## From another terminal
# systemctl status initial-setup-graphical.service
● initial-setup-graphical.service - Initial Setup configuration program graphical interface
   Loaded: loaded (/usr/lib/systemd/system/initial-setup-graphical.service; disabled; vendor preset: disabled)
   Active: activating (start) since Fri 2016-11-04 10:51:42 EDT; 28min ago
<...>

Expected results:
## Output from RHEL 7.2
# rpm -qa | grep initial-setup
initial-setup-0.3.9.30-1.el7.x86_64
initial-setup-gui-0.3.9.30-1.el7.x86_64
# systemctl start initial-setup-graphical.service
Job for initial-setup-graphical.service failed because the control process exited with error code. See "systemctl status initial-setup-graphical.service" and "journalctl -xe" for details.
# systemctl status initial-setup-graphical.service
● initial-setup-graphical.service - Initial Setup configuration program
   Loaded: loaded (/usr/lib/systemd/system/initial-setup-graphical.service; disabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Fri 2016-11-04 11:26:49 EDT; 17s ago
<...>

Comment 3 RHEL Program Management 2021-01-15 07:28:19 UTC
After evaluating this issue, there are no plans to address it further or fix it in an upcoming release.  Therefore, it is being closed.  If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.