Bug 1394031

Summary:	Refresh failed of scvmm 'Index operation failed'
Product:	Red Hat CloudForms Management Engine	Reporter:	Josh Carter <jocarter>
Component:	Providers	Assignee:	Greg Blomquist <gblomqui>
Status:	CLOSED WORKSFORME	QA Contact:	Jeff Teehan <jteehan>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	5.7.0	CC:	dajohnso, jfrey, jhardy, jteehan, obarenbo
Target Milestone:	GA
Target Release:	cfme-future
Hardware:	All
OS:	All
Whiteboard:	scvmm
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-11-15 22:34:16 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:

Description Josh Carter 2016-11-10 21:00:49 UTC

Description of problem:

After adding a scvmm provider the refresh failed and cloudforms is unable to collect inventory. 

[----] I, [2016-11-10T15:57:41.659903 #13942:f93148]  INFO -- : MIQ(MiqQueue#deliver) Message id: [12000000000147], Delivering...
[----] I, [2016-11-10T15:57:41.665034 #13942:f93148]  INFO -- : MIQ(MiqQueue#delivered) Message id: [12000000000147], State: [ok], Delivered in [0.005121527] seconds
[----] E, [2016-11-10T15:57:46.205076 #14682:f93148] ERROR -- : <SCVMM> MIQ(Class#log_dos_error_results) Index operation failed; the array index evaluated to null.
[----] E, [2016-11-10T15:57:46.250503 #14682:f93148] ERROR -- : MIQ(ManageIQ::Providers::Microsoft::InfraManager::Refresher#refresh) EMS: [gss-scvmm], id: [12000000000001] Refresh failed
[----] E, [2016-11-10T15:57:46.250929 #14682:f93148] ERROR -- : [NoMethodError]: undefined method `each_element' for nil:NilClass  Method:[rescue in block in refresh]
[----] E, [2016-11-10T15:57:46.251226 #14682:f93148] ERROR -- : /var/www/miq/vmdb/gems/pending/util/win32/miq-powershell.rb:216:in `process_root'
/var/www/miq/vmdb/gems/pending/util/win32/miq-powershell.rb:207:in `to_h'
/var/www/miq/vmdb/app/models/manageiq/providers/microsoft/infra_manager/powershell.rb:30:in `powershell_xml_to_hash'
/var/www/miq/vmdb/app/models/manageiq/providers/microsoft/infra_manager/powershell.rb:25:in `powershell_results_to_hash'
/var/www/miq/vmdb/app/models/manageiq/providers/microsoft/infra_manager/powershell.rb:7:in `execute_powershell'
/var/www/miq/vmdb/app/models/manageiq/providers/microsoft/infra_manager/refresh_parser.rb:22:in `ems_inv_to_hashes'
/var/www/miq/vmdb/app/models/manageiq/providers/microsoft/infra_manager/refresh_parser.rb:8:in `ems_inv_to_hashes'
/var/www/miq/vmdb/app/models/manageiq/providers/microsoft/infra_manager/refresher.rb:6:in `parse_legacy_inventory'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:122:in `block in parse_targeted_inventory'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:122:in `parse_targeted_inventory'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:87:in `block in refresh_targets_for_ems'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:11:in `realtime_store'
/var/www/miq/vmdb/gems/pending/util/extensions/miq-benchmark.rb:30:in `realtime_block'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:86:in `refresh_targets_for_ems'
/var/www/miq/vmdb/app/models/ems_refresh/refreshers/ems_refresher_mixin.rb:24:in `block (2 levels) in refresh'

Version-Release number of selected component (if applicable):
 Version 5.7.0.10-beta3.20161109111947_9a61b18 


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:

Comment 2 Jeff Teehan 2016-11-10 22:22:08 UTC

I'm green across the board on SCVMM and SCVMM-SP1 refreshes.  It's probably low memory/low disk space.  Find me on #cfme-qe under "jt" and I'll take a look.

Comment 4 Jeff Teehan 2016-11-15 22:34:16 UTC

I'm going to close this as it was a config issue and nothing to do with cfme as near as I can tell.  

I rebuilt the scvmm and connected to the same host and the errors went away.  There was something strange about the config that I could fix.  SCVMM was installed on baremetal alongside hyper-v but I went ahead and created a new one.

scvmmr2.gsslab.rdu2.redhat.com  with all the same creds, hosts, and vms.  Give it a shot, but I'm going to close this bug.  I'll keep an eye on it for a while and we can reopen this if necessary.