Bug 1394269

Summary: sometimes provisioning dialog shows templates for all providers and gets broken
Product: Red Hat CloudForms Management Engine Reporter: Ievgen Zapolskyi <izapolsk>
Component: UI - OPSAssignee: Harpreet Kataria <hkataria>
Status: CLOSED WORKSFORME QA Contact: Leo Khomenko <lkhomenk>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.7.0CC: dajohnso, hkataria, izapolsk, jhardy, mpovolny, obarenbo
Target Milestone: GA   
Target Release: cfme-future   
Hardware: Unspecified   
OS: Linux   
Whiteboard: ui:provision
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
linux, FF 45.0.2
Last Closed: 2016-11-30 11:51:31 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Attachments:
Description Flags
just screenshot none

Description Ievgen Zapolskyi 2016-11-11 14:20:23 UTC
Created attachment 1219814 [details]
cfme logs

Description of problem:
I had a CFME with 2 cloud providers (Azure, Amazon) and 1 Infra provider (vsphere55-nested).
When I tried to provision vm for infra through CFME UI, I got a view with all templates together (cloud and infra). Then when I proceeded with filling provisioning dialog, it turned out that half of the dialog tabs were empty.

I haven't managed to find exact steps to reproduce the issue but the appliance logs contain backtrace that might help to figure out exact reason.

Version-Release number of selected component (if applicable):
5.7.0.10

How reproducible:
10%

Steps to Reproduce:
I don't know exact steps
1. Add two cloud providers (Azure, Amazon) and go thru theirs views (VMs, Availibility zones, etc)
2. Add Infra provider (vsphere55-nested)
3. Go to Compute->Infrustructure->Virtual Machines and switch between different views there
4. Try to provision vm 

Actual results:
When "choose template" view is opened, it contains both cloud and infra templates.
Half of tabs in provisioning dialog are empty (see screenshot)

Expected results:
correct provisioning dialog

Additional info:
cfme logs and screen shot are attached

Comment 2 Ievgen Zapolskyi 2016-11-11 14:22:43 UTC
Created attachment 1219815 [details]
just screenshot

Comment 4 Harpreet Kataria 2016-11-22 20:02:36 UTC
Ivegen,

Can you provide access to an appliance where i can recreate this issue?

Thanks,
~Harpreet

Comment 5 Ievgen Zapolskyi 2016-11-24 14:38:44 UTC
Harpreet, 

I'm afraid I can't. I don't hold appliances more than 1 week.
Another problem that the issue is quite rare and I don't have steps to reproduce it.

I was hopping that the backtrace from logs would help to figure out the reason.

Comment 7 Ievgen Zapolskyi 2016-11-30 11:51:31 UTC
Harpreet, 
My only hope was that logs were informative enough.
I'm closing the bug for sure If logs weren't helpful.