Bug 1394620

Summary: [RFE] Add the ability to set a default status for a component
Product: [Community] Bugzilla Reporter: Lucy Bopf <lbopf>
Component: Bugzilla GeneralAssignee: PnT DevOps Devs <hss-ied-bugs>
Status: CLOSED WONTFIX QA Contact: tools-bugs <tools-bugs>
Severity: unspecified Docs Contact:
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Version: 4.4CC: huiwang, qgong
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Last Closed: 2016-11-21 01:47:47 UTC Type: Bug
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Description Lucy Bopf 2016-11-14 04:38:58 UTC
Raised in response to https://engineering.redhat.com/rt/Ticket/Display.html?id=426761.

I am requesting an enhancement that enables a user (or the Bugzilla team) to set  a default status for a particular component. This would mean a bug's status is automatically set to whatever the component owner prefers when that bug moves to that component.

An example use case:

I'd like to be able to set the default status to 'NEW' when a bug is moved from another component to the 'Red Hat OpenStack Platform' product + the 'documentation' component. We see bugs commonly moved from engineering components to the documentation component, but the status remains on whatever that team had set it to, and bugs appear to be in motion when they are not. Ideally, the status would be reset when it's given to a new team.

Comment 1 Jeff Fearn 🐞 2016-11-14 05:23:18 UTC
This would be a pretty invasive change for minimal business benefit.

If your component has a non-Human default owner your PM could set-up a Rules Engine rule to set the status to NEW if that user owns a bug.

Comment 2 Jeff Fearn 🐞 2016-11-21 01:47:47 UTC
I think the Rules Engine is a better place for this logic than a code change. Please consult with your Project Management rep to get a rule added.