Bug 1395386

Summary: Browser, Browser Version, Browser OS in About page are displayed as Unknown for SAML user.
Product: Red Hat CloudForms Management Engine Reporter: amogh <amavinag>
Component: UI - OPSAssignee: Martin Hradil <mhradil>
Status: CLOSED WONTFIX QA Contact: Mike Shriver <mshriver>
Severity: low Docs Contact:
Priority: medium    
Version: 5.7.0CC: hkataria, jhardy, mpovolny, mshriver, obarenbo
Target Milestone: GA   
Target Release: cfme-future   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: auth:externalauth:webui
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-10-02 14:29:57 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Attachments:
Description Flags
samluser_aboutpage none

Description amogh 2016-11-15 21:16:58 UTC 
Created attachment 1220957 [details]
samluser_aboutpage

Description of problem:
Browser, Browser Version, Browser OS in About page are displayed as Unknown for SAML user.

Version-Release number of selected component (if applicable):
5.7.0.10-beta3.20161109111947_9a61b18

How reproducible:
always

Steps to Reproduce:
1. configure cfme for ext_auth with SAML. follow the steps mentioned in http://file.rdu.redhat.com/abellott/manageiq_docs/master/auth/saml.html
2. Login with SAML user to cfme.
3. Click on cfme About page, Observe that the Browser, Browser Version, Browser OS in About page are displayed as Unknown.

These attributes are correctly set for the Database user login.

Actual results:
Browser, Browser Version, Browser OS in About page are displayed as Unknown for SAML user.

Expected results:
Browser, Browser Version, Browser OS in About page needs to be displayed with correct Browser details.
Comment 2 Matt Pusateri 2017-07-10 15:33:01 UTC 
Verified still an issue in 5.8.1.0
Comment 3 Matt Pusateri 2018-02-01 20:41:26 UTC 
Still a valid issue in 5.8.3.2
Comment 4 Josh Carter 2018-10-02 14:29:57 UTC 
Dear customer, 

The CloudForms team is reviewing the current CloudForms Bug(defect) backlog in order to target engineering efforts. We are closing any bugs for versions that no longer have an active errata stream or that have hit their age limit. We are committing to better management of the backlog as we move forward. If you have an bug that you are still able to reproduce on a current version of CloudForms please open a new bug. 

If you have any concerns about this, please let us know.

Thanks and regards!
Comment 5 Josh Carter 2018-10-02 14:32:35 UTC 
Dear customer, 

The CloudForms team is reviewing the current CloudForms Bug(defect) backlog in order to target engineering efforts. We are closing any bugs for versions that no longer have an active errata stream or that have hit their age limit. We are committing to better management of the backlog as we move forward. If you have an bug that you are still able to reproduce on a current version of CloudForms please open a new bug. 

If you have any concerns about this, please let us know.

Thanks and regards!