Bug 1395662
| Summary: | Firstboot: Exception occured while trying to register the system using activation-key with org and activation-key field empty | ||||||||
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| Product: | Red Hat Enterprise Linux 6 | Reporter: | Shwetha Kallesh <skallesh> | ||||||
| Component: | subscription-manager | Assignee: | Chris Snyder <csnyder> | ||||||
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> | ||||||
| Severity: | low | Docs Contact: | |||||||
| Priority: | urgent | ||||||||
| Version: | 6.9 | CC: | csnyder, redakkan, skallesh, vrjain | ||||||
| Target Milestone: | rc | Keywords: | Regression, Triaged | ||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2017-03-21 10:57:18 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Relevant traceback of reproduction:
firstboot 1.110.15 exception report
Traceback (most recent call last):
File "/usr/share/rhn/up2date_client/firstboot/rhsm_login.py", line 226, in on_register_error
self.handle_register_exception(obj, msg, exc_list)
File "/usr/share/rhn/up2date_client/firstboot/rhsm_login.py", line 240, in handle_register_exception
if isinstance(exc_info[1], registergui.RemoteUnregisterException):
TypeError: 'MessageType' object does not support indexing
Local variables in innermost frame:
msg: You must enter an organization.
exc_info: <enum GTK_MESSAGE_ERROR of type GtkMessageType>
self: <rhsm_login.moduleClass object at 0x27b4810>
obj: <FirstbootWidget object at 0x2cc8050 (FirstbootWidget at 0x2c4c560)>
*** Bug 1395664 has been marked as a duplicate of this bug. *** Added PR for the fix upstream. It turns out the issue was a failure to type check the exception info we were getting at one point in the code resulting in a failure of our exception reporting mechanisms. This causes us to fail to display an error/exception dialog with the appropriate message. Created attachment 1225165 [details]
Error dialog for empty activation key field
Do not see any exception but see a error dialog now , marking bug as verified
[root@dhcp35-179 ~]# rpm -qa | grep firstboot
subscription-manager-firstboot-1.18.5-1.el6.x86_64
firstboot-1.110.15-4.el6.x86_64
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHSA-2017-0698.html |
Created attachment 1221110 [details] Exception while trying to register with empty activation-key field Description of problem: Firstboot: Exception occured while trying to register the system using activation-key with org and activation-key field empty Version-Release number of selected component (if applicable): [root@dhcp35-179 ~]# rpm -qa | grep firstboot subscription-manager-firstboot-1.18.4-1.el6.x86_64 firstboot-1.110.15-4.el6.x86_64 How reproducible: Steps to Reproduce: 1.launch firstboot 2.Accept license agreement --> in Setup Software update screen , select , yes I would like to register and click on forward button -----> In choose service page click on forward button 3.In Subscription-management registration page ----> Select "I will use Activation key", click on forward -------> Do not enter any values in activation-key and organisation fields , just click on forward button Actual results: Exception is thrown Expected results: A message saying "You must enter organization" Additional info: Exception also occurs if you enter a valid org but activation-key field is left empty , for that case a message saying "you must enter valid activation-key" should be thrown