Bug 1395706

Summary: Smartstate Analysis of VMware VM using vfat and UEFI fails reporting as unable to mount file system
Product: Red Hat CloudForms Management Engine Reporter: Thomas Hennessy <thenness>
Component: SmartState AnalysisAssignee: Mo Morsi <mmorsi>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Satyajit Bulage <sbulage>
Severity: high Docs Contact:
Priority: unspecified    
Version: 5.6.0CC: dajohnso, jdeubel, jhardy, jocarter, myoder, obarenbo, roliveri, saali
Target Milestone: GAFlags: jkeselma: needinfo? (dajohnso)
Target Release: cfme-future   
Hardware: x86_64   
OS: Linux   
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Fixed In Version: Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of: Environment:
Last Closed: 2018-02-27 20:52:36 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Comment 2 Thomas Hennessy 2016-11-16 13:43:24 UTC
Text below is taken from customer description of his environment which has two worker appliances, both of which encounter failures when attempting to scan vm appliances using UEFI .

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There is only one HD on the VMs that are failing.

The VMs that are currently failing with this error are (listing for my own sake):

- ipa01
- ipa02
- mta01
- rhs01
- rhs02
- ssh01
- sto01

All of these are running RHEL 7.2 using a thin provisioned disk.

There are several other RHEL VMs that are succeeding (few examples):

- cfg01
- dns01
- mon01

These VMs are also running RHEL 7.2 using a thin provisioned disk.

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Below is a comparison of the partitioning layout between VMs that are failing (ssh01, ipa01) and VMs that are succeeding (mon01, cfg01)

FAILING:

[root@ssh01 ~]# df -T
Filesystem            Type     1K-blocks    Used Available Use% Mounted on
/dev/mapper/rhel-root xfs       18102272 1969180  16133092  11% /
devtmpfs              devtmpfs   1930668       0   1930668   0% /dev
tmpfs                 tmpfs      1941056      64   1940992   1% /dev/shm
tmpfs                 tmpfs      1941056  130028   1811028   7% /run
tmpfs                 tmpfs      1941056       0   1941056   0% /sys/fs/cgroup
/dev/sda2             xfs         508588  195696    312892  39% /boot
/dev/sda1             vfat        204580    9636    194944   5% /boot/efi
tmpfs                 tmpfs       388212       0    388212   0% /run/user/0

[root@ipa01 ~]# df -T                                                                                                         
Filesystem               Type     1K-blocks    Used Available Use% Mounted on                                                 
/dev/mapper/rhel-root_lv xfs       19191808 4169968  15021840  22% /                                                          
devtmpfs                 devtmpfs   3986852       0   3986852   0% /dev                                                       
tmpfs                    tmpfs      3997052      68   3996984   1% /dev/shm                                                   
tmpfs                    tmpfs      3997052  270936   3726116   7% /run                                                       
tmpfs                    tmpfs      3997052       0   3997052   0% /sys/fs/cgroup                                             
/dev/sda2                xfs         508588  234120    274468  47% /boot                                                      
/dev/sda1                vfat        204580    9636    194944   5% /boot/efi                                                  
tmpfs                    tmpfs       799412       0    799412   0% /run/user/0 



SUCCEEDING:

[root@mon01 ~]# df -T
Filesystem                  Type     1K-blocks    Used Available Use% Mounted on
/dev/mapper/rhel_mon01-root xfs       18307072 6602188  11704884  37% /
devtmpfs                    devtmpfs   3986916       0   3986916   0% /dev
tmpfs                       tmpfs      3997344      64   3997280   1% /dev/shm
tmpfs                       tmpfs      3997344   98804   3898540   3% /run
tmpfs                       tmpfs      3997344       0   3997344   0% /sys/fs/cgroup
/dev/sda1                   xfs         508588  182320    326268  36% /boot
tmpfs                       tmpfs       799472       0    799472   0% /run/user/0

[root@cfg01 ~]# df -T
Filesystem                  Type     1K-blocks    Used Available Use% Mounted on
/dev/mapper/rhel_cfg01-root xfs       37300436 3243100  34057336   9% /
devtmpfs                    devtmpfs   1922520       0   1922520   0% /dev
tmpfs                       tmpfs      1932948       0   1932948   0% /dev/shm
tmpfs                       tmpfs      1932948  186072   1746876  10% /run
tmpfs                       tmpfs      1932948       0   1932948   0% /sys/fs/cgroup
/dev/sda1                   xfs         508588  155272    353316  31% /boot
tmpfs                       tmpfs       386592       0    386592   0% /run/user/0

=============================================

The scan fails on both cwk01 and cwk02 appliances.

It appears that all VMs that have a vfat UEFI partition are failing. VMs that do not have this partition are succeeding. This is the only difference i see thus far.

No errors are reported in vCenter on any of the VMs failing to scan.

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