Bug 1396659

Summary: Ethernet test fails port bounce and ping
Product: Red Hat Certification Program Reporter: Bob Sanders <rsanders>
Component: redhat-certification-hardwareAssignee: Nobody <nobody>
Status: NEW --- QA Contact: rhcert qe <rhcert-qe>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 1.0CC: gnichols
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Hardware: x86_64   
OS: Linux   
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
C2112-4KL1 core cert run showing the failure. none

Description Bob Sanders 2016-11-18 21:31:38 UTC 
Description of problem:

During the cert run, the Ethernet tests fails.  The report states it cannot bounch the port, then fails the ping -

Checking installed rpms:
ethtool-4.5-3.el7.x86_64
All required packages installed
<output name="Setup" description="prepare for network testing">

Verifying rhcert Server None (150.166.33.200):
rhcert-server Version 4.1 Release 20161031
IP address at server: 150.166.33.203
Status: running

Network test verified for enp4s0f1 at 150.166.33.203
<summary data-value="PASS">PASS</summary>
</output>
<output name="Interface Configuration">
Shutting down interface enp4s0f1
interface enp4s0f1 is down
Bringing up interface enp4s0f1
ifup enp4s0f1 returned 0
Interface enp4s0f1 is UP
Checking via ping to 150.166.33.200... Error: could not ping test server 150.166.33.200 
Error: could not bounce interface enp4s0f1
<summary data-value="FAIL">FAIL</summary>


Version-Release number of selected component (if applicable):

rhcert-server Version 4.1 Release 20161031

How reproducible:

Both ports fail, even with clean install, switching to a different test server, and switching to a different switch.


Steps to Reproduce:
1.  After install of cert kit and reboot, start a cert run, select ethernet test.


Actual results:

See above.

Additional info:

The system is a C2112-4KL1 - an Intel(R) Xeon Phi(TM) CPU 7250 based platform running RHEL 7.3. 

Ethernet chip is -
04:00.0 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)
04:00.1 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)
Comment 1 Bob Sanders 2016-11-23 17:22:47 UTC 
Created attachment 1223359 [details]
C2112-4KL1 core cert run showing the failure.

Note that this is the third clean install, just to insure everything was proper.
Comment 2 brose 2017-04-19 01:39:16 UTC 
When you registered the SUT, did you use the ip address associated with the NIC and port you are trying to test?
Comment 3 Bob Sanders 2017-04-19 15:05:11 UTC 
No.  Registering the SUT is using the main ip address of the system, the one
associated with e*0.

Given the test requires all interfaces on the same sub-net, the system
is registered using the first interface.  Almost always in my case this
is - 150.166.33.202, the next interface becomes 150.166.33.203, the next
150.166.33.204, etc.

I've recently upgraded the cert kit to 4.6 and see the almost the same 
results on a different system.  The first interface passes, but all other
interfaces fail.

Here is the example from the latest run with cert kit 4.6:

Checking installed rpms:
ethtool-4.5-3.el7.x86_64
All required packages installed


Verifying rhcert Server None (150.166.33.200):
rhcert-server Version 4.6 Release 20170323
IP address at server: 150.166.33.202
Status: running

Network test verified for enp1s0f0 at 150.166.33.202



Shutting down interface enp1s0f0
interface enp1s0f0 is down
Bringing up interface enp1s0f0
ifup enp1s0f0 returned 0
Interface enp1s0f0 is UP
Checking via ping to 150.166.33.200... ping -I 150.166.33.202 -Acl 150.166.33.200 > /dev/null
done
Shutting down all other network interfaces...
enp1s0f1
Shutting down interface enp1s0f1
interface enp1s0f1 is down
ens2
Shutting down interface ens2
interface ens2 is down
waiting 10 sec...done
interface speed is 10000 Mb/s

-----
Checking installed rpms:
ethtool-4.5-3.el7.x86_64
All required packages installed


Verifying rhcert Server None (150.166.33.200):
rhcert-server Version 4.6 Release 20170323
IP address at server: 150.166.33.202
Status: running

Network test for enp1s0f1 failed verification:
Error: Could not determine IP Address.

-----

Checking installed rpms:
ethtool-4.5-3.el7.x86_64
All required packages installed


Verifying rhcert Server None (150.166.33.200):
rhcert-server Version 4.6 Release 20170323
IP address at server: 150.166.33.202
Status: running

Network test for ens2 failed verification:
Error: Could not determine IP Address.