Bug 1397514

Summary: Fedora 25 installation issue - NOT going to second step - stuck on language list
Product: [Fedora] Fedora Reporter: Matthew Levi <matthew.levi12>
Component: anacondaAssignee: Anaconda Maintenance Team <anaconda-maint-list>
Status: CLOSED NOTABUG QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 25CC: anaconda-maint-list, bioinfornatics, cheese, g.kaviyarasu, ignatenko, jonathan, mkolman, paulo.cesar.pereira.de.andrade, shopkeeper88-fedora, vanmeeuwen+fedora, vponcova, walter.pete
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-08-18 14:23:57 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
Window Erroring out
none
log file for anaconda none

Description Matthew Levi 2016-11-22 17:00:39 UTC
Created attachment 1222798 [details]
Window Erroring out

Fedora 25 has been released today and I can NOT install it due to an issue on installation first step (language list).

Please, check out the video I just published in order to better explain: https://www.youtube.com/watch?v=XOsQcwKc7pA

I have downloaded the official image from the website and I'm booting it from an USB drive. By the way I have tried from different ones but didn't help out anyway.

On the installation steps I can NOT go to the second step. When I select "English" and "English (from the USA)" and I click in "CONTINUE" button it locks.

While it's locked I can even navigate very well on Firefox, going to faceboook.com or cnn.com. I can open the terminal and use basic commands. However the installation still locked.

After a while, an window shows up erroring out saying this: "Annaconda Installer is not responding" (image attached)

Would anybody help me? Thanks.

Comment 1 Paulo Andrade 2016-12-21 17:07:27 UTC
Reassigning to anaconda.

I did not notice any issues updating from f24 to f25.

Probably there will be some logs under /tmp that should
point to the reason of the failure.

Comment 2 Koustubh Sinkar 2017-08-16 07:50:36 UTC
I am also facing the same issue. But on Fedora 26 and Fedora 25. The details are as follows:

I have a laptop with an HDD that is normally connected to the laptop and another 1TB HDD that is connected by replacing the optical disk drive. Now I tried installing F26 on my machine but anaconda crashed. I also tried installing F25 and anaconda failed again. I was able to install F25 before the 1TB HDD was added on the same machine. Also, the new 1 TB HDD has a GPT, three partitions with ext4 as the file-system. This GPT was created using  parted. Is this a known issue; I have gone through the first few bugs in Bugzilla, but am not sure, if the issues might be similar to the issue that I am facing. One thing is sure, Anaconda when started from the command line exits with a core dump. 

I will update both the core dump and error log files later.

Comment 3 Koustubh Sinkar 2017-08-16 07:51:09 UTC
I am also facing the same issue. But on Fedora 26 and Fedora 25. The details are as follows:

I have a laptop with an HDD that is normally connected to the laptop and another 1TB HDD that is connected by replacing the optical disk drive. Now I tried installing F26 on my machine but anaconda crashed. I also tried installing F25 and anaconda failed again. I was able to install F25 before the 1TB HDD was added on the same machine. Also, the new 1 TB HDD has a GPT, three partitions with ext4 as the file-system. This GPT was created using  parted. Is this a known issue; I have gone through the first few bugs in Bugzilla, but am not sure, if the issues might be similar to the issue that I am facing. One thing is sure, Anaconda when started from the command line exits with a core dump. 

I will update both the core dump and error log files later.

Comment 4 Koustubh Sinkar 2017-08-16 07:57:47 UTC
This seems to be a similar experience here: https://bugzilla.redhat.com/show_bug.cgi?id=1170803#c13

Comment 5 Koustubh Sinkar 2017-08-16 18:06:56 UTC
Reporting the same error through the automatic bug reporting system lead to this https://bugzilla.redhat.com/show_bug.cgi?id=1482199

Comment 6 Koustubh Sinkar 2017-08-16 18:10:30 UTC
Created attachment 1314265 [details]
log file for anaconda

Full report is here https://bugzilla.redhat.com/show_bug.cgi?id=1469407
Duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1469407

Comment 7 Koustubh Sinkar 2017-08-17 03:56:20 UTC
The issue I was facing is not related to Paulo's bug. I have come to the conclusion that it was firmly related to https://bugzilla.redhat.com/show_bug.cgi?id=1469407. Also, Paulo's bug seems to have been resolved in F26. This issue can now be closed.

Comment 8 Matthew Levi 2017-08-18 14:23:57 UTC
Guys, I was able to install Fedora 25 and this was how:

I figured out that it could maybe be the HUGE SIZE of my disk. And it was. I had 1TB full of data, then everything I had to do was to wait let's say 20 minutes to the button "NEXT" to process.

Obviously I think there must be a LOADING to let users know it's somehow "processing" something and user should wait.

Hope that help. Going to close the issue.