Bug 1397602

Summary: Unexpected Error encountered when navigating to Servers by Roles
Product: Red Hat CloudForms Management Engine Reporter: myoder
Component: UI - OPSAssignee: Martin Povolny <mpovolny>
Status: CLOSED CURRENTRELEASE QA Contact: Matouš Mojžíš <mmojzis>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.5.0CC: hkataria, jhardy, mmojzis, mpovolny, obarenbo
Target Milestone: GA   
Target Release: cfme-future   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: ui:configuration:c&u
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-04-18 09:38:46 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:

Description myoder 2016-11-22 23:23:09 UTC
Description of problem: Unexpected error encountered when navigating to Configure -> Diagnostics -> CFME Region -> Servers by Roles


Version-Release number of selected component (if applicable):
CFME 5.5.5.4

How reproducible:
Always

Steps to Reproduce:
1.
2.
3.

Actual results:
Unexpected error encountered

Errors in Management Engine can be caused by:

① Accessing Management Engine from multiple tabs or windows of the same browser on a single machine. Close any duplicate browser sessions, 

then select a menu option above.
② Pressing the back button during a session.
      Close any duplicate browser sessions, then select a menu option above.
③ An internal system error.
      Please contact your administrator for assistance.


Error text:

undefined method `name' for nil:NilClass [ops/change_ta


Expected results:


Additional info:
[----] I, [2016-11-21T07:44:29.196661 #5822:5f7990]  INFO -- : Processing by DashboardController#window_sizes as JS
[----] I, [2016-11-21T07:44:29.196756 #5822:5f7990]  INFO -- :   Parameters: {"width"=>"1680", "height"=>"949"}
[----] W, [2016-11-21T07:44:29.198940 #5822:5f7990]  WARN -- : Can't verify CSRF token authenticity
[----] F, [2016-11-21T07:44:29.199364 #5822:5f7990] FATAL -- : Error caught: [ActionController::InvalidAuthenticityToken] ActionController::InvalidAuthenticityToken
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/request_forgery_protection.rb:181:in `handle_unverified_request'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/request_forgery_protection.rb:209:in `handle_unverified_request'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/request_forgery_protection.rb:204:in `verify_authenticity_token'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:432:in `block in make_lambda'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:145:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:145:in `block in halting_and_conditional'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:504:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:504:in `block in call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:504:in `each'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:504:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:92:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:778:in `_run_process_action_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/rescue.rb:29:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/notifications.rb:164:in `block in instrument'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/notifications.rb:164:in `instrument'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/params_wrapper.rb:250:in `process_action'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/abstract_controller/base.rb:137:in `process'
/opt/rh/cfme-gemset/gems/actionview-4.2.6/lib/action_view/rendering.rb:30:in `process'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal.rb:196:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/rack_delegation.rb:13:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal.rb:237:in `block in action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:74:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:74:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:43:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/journey/router.rb:43:in `block in serve'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/journey/router.rb:30:in `each'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/journey/router.rb:30:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:817:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/etag.rb:24:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/conditionalget.rb:38:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/head.rb:13:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/params_parser.rb:27:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/flash.rb:260:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:225:in `context'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:220:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/cookies.rb:560:in `call'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/query_cache.rb:36:in `call'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:653:in `call'

Comment 4 myoder 2016-11-23 16:30:14 UTC
Here is the stacktrace with undefined method:

[----] I, [2016-11-23T06:21:30.590965 #6631:b03998]  INFO -- :   Parameters: {
"tab_id"=>"diagnostics_servers_roles"}
[----] F, [2016-11-23T06:21:30.671564 #6631:b03998] FATAL -- : Error caught: [NoMethodError] undefined method `name' for nil:NilClass
/var/www/miq/vmdb/app/controllers/ops_controller/diagnostics.rb:1023:in `block (2 levels) in build_server_tree'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/relation/delegation.rb:132:in `each'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/relation/delegation.rb:132:in `sort_by'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/relation/delegation.rb:132:in `public_send'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/relation/delegation.rb:132:in `method_missing'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/relation/delegation.rb:99:in `method_missing'
/var/www/miq/vmdb/app/controllers/ops_controller/diagnostics.rb:1023:in `block in build_server_tree'
/var/www/miq/vmdb/app/controllers/ops_controller/diagnostics.rb:993:in `each'
/var/www/miq/vmdb/app/controllers/ops_controller/diagnostics.rb:993:in `build_server_tree'
/var/www/miq/vmdb/app/controllers/ops_controller/diagnostics.rb:849:in `diagnostics_set_form_vars'
/var/www/miq/vmdb/app/controllers/ops_controller.rb:245:in `change_tab'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/abstract_controller/base.rb:198:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/rendering.rb:10:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/abstract_controller/callbacks.rb:20:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:117:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:117:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:555:in `block (2 levels) in compile'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:505:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:505:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:92:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:778:in `_run_process_action_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/rescue.rb:29:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/notifications.rb:164:in `block in instrument'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/notifications.rb:164:in `instrument'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/params_wrapper.rb:250:in `process_action'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/abstract_controller/base.rb:137:in `process'
/opt/rh/cfme-gemset/gems/actionview-4.2.6/lib/action_view/rendering.rb:30:in `process'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal.rb:196:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal/rack_delegation.rb:13:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_controller/metal.rb:237:in `block in action'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:74:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:74:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:43:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/journey/router.rb:43:in `block in serve'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/journey/router.rb:30:in `each'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/journey/router.rb:30:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/routing/route_set.rb:817:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/etag.rb:24:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/conditionalget.rb:38:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/head.rb:13:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/params_parser.rb:27:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/flash.rb:260:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:225:in `context'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:220:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/cookies.rb:560:in `call'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/query_cache.rb:36:in `call'
/opt/rh/cfme-gemset/gems/activerecord-4.2.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:653:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/callbacks.rb:29:in `block in call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:88:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:778:in `_run_call_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/callbacks.rb:27:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/remote_ip.rb:78:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/debug_exceptions.rb:17:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/show_exceptions.rb:30:in `call'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/rack/logger.rb:38:in `call_app'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/rack/logger.rb:22:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/request_id.rb:21:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/methodoverride.rb:22:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/runtime.rb:18:in `call'
/opt/rh/cfme-gemset/gems/activesupport-4.2.6/lib/active_support/cache/strategy/local_cache_middleware.rb:28:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/lock.rb:17:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/static.rb:120:in `call'
/opt/rh/cfme-gemset/gems/actionpack-4.2.6/lib/action_dispatch/middleware/static.rb:120:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/sendfile.rb:113:in `call'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/engine.rb:518:in `call'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/application.rb:165:in `call'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/content_length.rb:15:in `call'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/thin-1.6.3/lib/thin/connection.rb:86:in `block in pre_process'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/thin-1.6.3/lib/thin/connection.rb:84:in `catch'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/thin-1.6.3/lib/thin/connection.rb:84:in `pre_process'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/thin-1.6.3/lib/thin/connection.rb:53:in `process'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/thin-1.6.3/lib/thin/connection.rb:39:in `receive_data'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/eventmachine-1.0.7/lib/eventmachine.rb:187:in `run_machine'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/eventmachine-1.0.7/lib/eventmachine.rb:187:in `run'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/thin-1.6.3/lib/thin/backends/base.rb:73:in `start'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/thin-1.6.3/lib/thin/server.rb:162:in `start'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/handler/thin.rb:19:in `run'
/opt/rh/cfme-gemset/gems/rack-1.6.4/lib/rack/server.rb:286:in `start'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/commands/server.rb:80:in `start'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/commands/commands_tasks.rb:80:in `block in server'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/commands/commands_tasks.rb:75:in `tap'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/commands/commands_tasks.rb:75:in `server'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/commands/commands_tasks.rb:39:in `run_command!'
/opt/rh/cfme-gemset/gems/railties-4.2.6/lib/rails/commands.rb:17:in `<top (required)>'
/var/www/miq/vmdb/bin/rails:4:in `require'
/var/www/miq/vmdb/bin/rails:4:in `<main>'

Comment 7 Martin Povolny 2017-03-14 10:42:07 UTC
Testing this:
* the problem is not present is current master,
* nor is it reproducible in Euwe (5.7).

AFAIK we do not plan any further releases of 5.5.

Comment 8 Martin Povolny 2017-04-18 09:38:46 UTC
Closing this as i it fixed in the current release (5.7).

Comment 9 Martin Povolny 2017-04-18 09:39:11 UTC
Closing this as it is fixed in the current release (5.7).

Comment 10 Matouš Mojžíš 2018-03-15 12:26:01 UTC
One time issue. Settings qe_test_coverage flag to -.