| Summary: | "<VIM> ******* Handsoap::Fault" error's in evm.log | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat CloudForms Management Engine | Reporter: | Satyajit Bulage <sbulage> | ||||
| Component: | Providers | Assignee: | Adam Grare <agrare> | ||||
| Status: | CLOSED WORKSFORME | QA Contact: | Satyajit Bulage <sbulage> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 5.6.0 | CC: | abellott, dajohnso, gblomqui, jfrey, jhardy, obarenbo, sbulage | ||||
| Target Milestone: | GA | ||||||
| Target Release: | cfme-future | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | vmware | ||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2017-01-30 16:05:30 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Attachments: |
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Hi Satyajit, can you upload the whole evm.log unformatted? (this is just the errors word wrapped at 120 chars) Satyajit I just did a refresh with 5.6.3.3.20161128141841_49d925b without any errors, can you point me to the system that you hit this on? Are you able to reproduce it reliably? Hello Adam, I am not able to reproduce it on 5.6.3.3.20161128141841_49d925b. Thanks, Satyajit Bulage. I am not able to reproduce this, probably was an intermittent issue with network or the vc. |
Created attachment 1223763 [details] Screenshot showing actual results Description of problem:On an appliance getting error's in evm.log like "[----] E, [2016-11-22T03:32:42.380569 #23411:5f1bf8] ERROR -- : <VIM> ******* Handsoap::Fault [----] E, [2016-11-22T03:32:42.380784 #23411:5f1bf8] ERROR -- : <VIM> Handsoap::Fault { :code => 'ServerFaultCode', :re ason => 'The session is not authenticated.' } [----] E, [2016-11-22T03:32:42.380945 #23411:5f1bf8] ERROR -- : <VIM> /opt/rh/cfme-gemset/bundler/gems/handsoap-4b342ee 6124d/lib/handsoap/service.rb:195:in `on_fault' Version-Release number of selected component (if applicable):5.6.3.1.20161121165709_0acddf6 How reproducible:100% Steps to Reproduce: 1. 2. 3. Actual results:Getting error's in evm.log Expected results: Additional info: grepped for error's in evm.log