Bug 1398262

Summary: "<VIM> ******* Handsoap::Fault" error's in evm.log
Product: Red Hat CloudForms Management Engine Reporter: Satyajit Bulage <sbulage>
Component: ProvidersAssignee: Adam Grare <agrare>
Status: CLOSED WORKSFORME QA Contact: Satyajit Bulage <sbulage>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.6.0CC: abellott, dajohnso, gblomqui, jfrey, jhardy, obarenbo, sbulage
Target Milestone: GA   
Target Release: cfme-future   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: vmware
Fixed In Version: Doc Type: If docs needed, set a value
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Last Closed: 2017-01-30 16:05:30 UTC Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Screenshot showing actual results none

Description Satyajit Bulage 2016-11-24 11:11:50 UTC
Created attachment 1223763 [details]
Screenshot showing actual results

Description of problem:On an appliance getting error's in evm.log like "[----] E, [2016-11-22T03:32:42.380569 #23411:5f1bf8] ERROR -- : <VIM> ******* Handsoap::Fault
[----] E, [2016-11-22T03:32:42.380784 #23411:5f1bf8] ERROR -- : 
<VIM> Handsoap::Fault { :code => 'ServerFaultCode', :re
ason => 'The session is not authenticated.' }
[----] E, [2016-11-22T03:32:42.380945 #23411:5f1bf8] ERROR -- : <VIM> /opt/rh/cfme-gemset/bundler/gems/handsoap-4b342ee
6124d/lib/handsoap/service.rb:195:in `on_fault'


Version-Release number of selected component (if applicable):5.6.3.1.20161121165709_0acddf6 


How reproducible:100%


Steps to Reproduce:
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Actual results:Getting error's in evm.log


Expected results:


Additional info:

grepped for error's in evm.log

Comment 2 Adam Grare 2016-11-29 19:07:33 UTC
Hi Satyajit, can you upload the whole evm.log unformatted? (this is just the errors word wrapped at 120 chars)

Comment 3 Adam Grare 2016-12-01 15:24:34 UTC
Satyajit I just did a refresh with 5.6.3.3.20161128141841_49d925b without any errors, can you point me to the system that you hit this on?  Are you able to reproduce it reliably?

Comment 4 Satyajit Bulage 2016-12-02 16:18:05 UTC
Hello Adam,

I am not able to reproduce it on 5.6.3.3.20161128141841_49d925b.

Thanks,
Satyajit Bulage.

Comment 5 Adam Grare 2017-01-30 16:05:30 UTC
I am not able to reproduce this, probably was an intermittent issue with network or the vc.