| Summary: | Failed to refresh local data against SAM1.4 | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | qianzhan |
| Component: | subscription-manager | Assignee: | candlepin-bugs |
| Status: | CLOSED DUPLICATE | QA Contact: | John Sefler <jsefler> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.9 | CC: | csnyder, redakkan, skallesh, weiliu |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2016-12-05 16:18:53 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
*** This bug has been marked as a duplicate of bug 1397201 *** |
Description of problem: Failed to refresh local data against SAM1.4 Version-Release number of selected component (if applicable): RHEL-6.9-20161201.0: subscription-manager: 1.18.5-1.el6 python-rhsm: 1.18.5-1.el6 SAM-1.4.1-RHEL-6-20141113.0 How reproducible: always Steps to Reproduce: 1. Register RHEL6.9 against SAM1.4 2. Run 'subscription-manager refresh' [root@test ~]# subscription-manager register Registering to: ent-02-vm-02.lab.eng.nay.redhat.com:443/sam/api Username: admin Password: The system has been registered with ID: 5c32045d-8f69-47cd-8a32-70aca4845510 [root@test ~]# subscription-manager refresh 'module' object has no attribute 'BadStatusLine' [root@test ~]# echo $? 70 3. Check rhsm.log: [root@test ~]# cat /var/log/rhsm/rhsm.log 2016-12-02 02:25:10,266 [INFO] subscription-manager:10772:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.5-1.el6', 'subscription-manager': '1.18.5-1.el6'} 2016-12-02 02:25:10,267 [INFO] subscription-manager:10772:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-02 02:25:10,267 [INFO] subscription-manager:10772:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=none 2016-12-02 02:25:10,268 [INFO] subscription-manager:10772:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.5-1.el6', 'subscription-manager': '1.18.5-1.el6'} 2016-12-02 02:25:10,279 [INFO] subscription-manager:10772:MainThread @managercli.py:364 - Consumer Identity name=None uuid=None 2016-12-02 02:25:10,282 [INFO] subscription-manager:10772:MainThread @managercli.py:364 - Consumer Identity name=None uuid=None 2016-12-02 02:25:14,139 [INFO] subscription-manager:10772:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=basic username=admin 2016-12-02 02:25:16,354 [INFO] subscription-manager:10772:MainThread @hwprobe.py:918 - collected virt facts: virt.is_guest=False, virt.host_type=Not Applicable, virt.uuid=Not Set 2016-12-02 02:25:16,355 [INFO] subscription-manager:10772:MainThread @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/cpuinfo_override.facts 2016-12-02 02:25:16,355 [INFO] subscription-manager:10772:MainThread @facts.py:139 - Loading custom facts from: /etc/rhsm/facts/custom.facts 2016-12-02 02:25:18,290 [INFO] subscription-manager:10772:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/users/admin/owners" 2016-12-02 02:25:18,291 [WARNING] subscription-manager:10772:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:20,306 [INFO] subscription-manager:10772:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/" 2016-12-02 02:25:20,307 [WARNING] subscription-manager:10772:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:23,573 [INFO] subscription-manager:10772:MainThread @connection.py:525 - Response: status=200, request="POST /sam/api/consumers?owner=ACME_Corporation" 2016-12-02 02:25:23,574 [WARNING] subscription-manager:10772:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:23,585 [INFO] subscription-manager:10772:MainThread @managerlib.py:77 - Consumer created: {'consumer_name': 'test', 'uuid': '5c32045d-8f69-47cd-8a32-70aca4845510'} 2016-12-02 02:25:23,591 [INFO] subscription-manager:10772:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-02 02:25:25,522 [INFO] subscription-manager:10772:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/" 2016-12-02 02:25:25,523 [WARNING] subscription-manager:10772:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:27,422 [INFO] subscription-manager:10772:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/status" 2016-12-02 02:25:27,423 [WARNING] subscription-manager:10772:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:27,423 [INFO] subscription-manager:10772:MainThread @managercli.py:400 - Server Versions: {'rules-version': 'Unknown', 'candlepin': '1.4.3.28-1.el6sam_splice-Headpin', 'server-type': 'Red Hat Subscription Management'} 2016-12-02 02:25:28,096 [INFO] rhsmd:10820:MainThread @rhsmd:261 - rhsmd started 2016-12-02 02:25:28,136 [INFO] rhsmd:10820:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-02 02:25:29,420 [INFO] subscription-manager:10772:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/" 2016-12-02 02:25:29,421 [WARNING] subscription-manager:10772:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:29,424 [INFO] subscription-manager:10772:MainThread @cache.py:398 - Server does not support packages, skipping profile upload. 2016-12-02 02:25:30,162 [INFO] rhsmd:10820:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/consumers/5c32045d-8f69-47cd-8a32-70aca4845510/compliance" 2016-12-02 02:25:30,163 [WARNING] rhsmd:10820:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:30,164 [INFO] rhsmd:10820:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None 2016-12-02 02:25:31,423 [INFO] subscription-manager:10772:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/consumers/5c32045d-8f69-47cd-8a32-70aca4845510/compliance" 2016-12-02 02:25:31,423 [WARNING] subscription-manager:10772:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:31,424 [INFO] subscription-manager:10772:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None 2016-12-02 02:25:31,562 [INFO] rhsmd:10824:MainThread @rhsmd:261 - rhsmd started 2016-12-02 02:25:31,610 [INFO] rhsmd:10824:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-02 02:25:33,602 [INFO] rhsmd:10824:MainThread @connection.py:525 - Response: status=200, request="GET /sam/api/consumers/5c32045d-8f69-47cd-8a32-70aca4845510/compliance" 2016-12-02 02:25:33,602 [WARNING] rhsmd:10824:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:25:33,604 [INFO] rhsmd:10824:MainThread @cert_sorter.py:205 - Product status: valid_products= partial_products= expired_products= unentitled_producs=69 future_products= valid_until=None 2016-12-02 02:26:55,590 [INFO] subscription-manager:10826:MainThread @managercli.py:389 - Client Versions: {'python-rhsm': '1.18.5-1.el6', 'subscription-manager': '1.18.5-1.el6'} 2016-12-02 02:26:55,591 [INFO] subscription-manager:10826:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2016-12-02 02:26:55,591 [INFO] subscription-manager:10826:MainThread @connection.py:758 - Connection built: host=ent-02-vm-02.lab.eng.nay.redhat.com port=443 handler=/sam/api auth=none 2016-12-02 02:26:55,592 [INFO] subscription-manager:10826:MainThread @managercli.py:364 - Consumer Identity name=test uuid=5c32045d-8f69-47cd-8a32-70aca4845510 2016-12-02 02:26:58,333 [INFO] subscription-manager:10826:MainThread @connection.py:525 - Response: status=404, request="PUT /sam/api/consumers/5c32045d-8f69-47cd-8a32-70aca4845510/certificates?lazy_regen=true" 2016-12-02 02:26:58,333 [WARNING] subscription-manager:10826:MainThread @connection.py:529 - Clock skew detected, please check your system time 2016-12-02 02:26:58,334 [ERROR] subscription-manager:10826:MainThread @managercli.py:177 - Unable to perform refresh due to the following exception: 'module' object has no attribute 'BadStatusLine' 2016-12-02 02:26:58,334 [ERROR] subscription-manager:10826:MainThread @managercli.py:178 - 'module' object has no attribute 'BadStatusLine' Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/subscription_manager/managercli.py", line 664, in _do_command if not self.cp.regenEntitlementCertificates(identity.uuid, True): File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 1290, in regenEntitlementCertificates except (RemoteServerException, httplib.BadStatusLine, RestlibException) as e: AttributeError: 'module' object has no attribute 'BadStatusLine' Actual results: As step 2 and step 3. Expected results: Refresh should be successful. Additional info: