Bug 1401828

Summary: RHVH subscribed failed on RHSM 14
Product: [oVirt] ovirt-node Reporter: Wei Wang <weiwang>
Component: UIAssignee: Fabian Deutsch <fdeutsch>
Status: CLOSED NOTABUG QA Contact: Wei Wang <weiwang>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 4.0CC: bugs, cshao, fdeutsch, huiwa, huzhao, leiwang, rbarry, weiwang, yaniwang, ycui
Target Milestone: ---Flags: cshao: testing_ack+
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-12-08 01:49:04 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Node RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
picture
none
log files none

Description Wei Wang 2016-12-06 08:23:09 UTC
Created attachment 1228308 [details]
picture

Description of problem:
"Red Hat Virtualization Host" is not subscribed successfully on an RHVH system

Version-Release number of selected component (if applicable):
redhat-virtualization-host-4.0-20161205.0
cockpit-ovirt-dashboard-0.10.6-1.4.2.el7ev.noarch
cockpit-ws-122-3.el7.x86_64
imgbased-0.8.10-0.1.el7ev.noarch
RHSM Web 14.0.0


How reproducible:
100%
Not Regression bug
Keywords: RHSM

Steps to Reproduce:
1. Clean install RHVH
2. Login cockpit website hostIP:9090 with root account
3. Go to tools->subscriptions
4. Click register button
5. Input URL, username and password (using access.stage.redhat.com for testing)
6. Register
7. After registering, check the status of subscription
8. Check the installed products details


Actual results:
"Red Hat Virtualization Host" is not subscribed successfully.
1. The subscription status is displayed "Invalid"
2. The status of installed product "Red hat Virtualization Host" is "Not Subscribed(Not supported by a valid subscription)"

Expected results:
RHVH system register successfully, and the status of installed product "Red hat Virtualization Host" should be "Subscribed"


Additional info:
Subscription operation from cockpit webUI with RHSM 13 version is successful

Comment 1 Wei Wang 2016-12-06 08:23:52 UTC
Created attachment 1228309 [details]
log files

Comment 2 Wei Wang 2016-12-06 08:37:08 UTC
Test SM version
subscription-manager-1.17.15-1.el7.x86_64

Comment 3 Fabian Deutsch 2016-12-06 16:58:11 UTC
Is this reproducible?
Is this alos reproducible on the terminal?
Do you also have a chance to test this with another errata instance?

Comment 4 Wei Wang 2016-12-08 01:44:20 UTC
After retest it, we found that the account which is used doesn't contain the right SKU, then I change to use a right account to retest it, The issue is not reproduced again.