Bug 1402230

Summary: kernel BUG at drivers/net/ethernet/intel/e1000e/netdev.c:3793!
Product: [Fedora] Fedora Reporter: Dmitriy Degtyaryov <degtyaryov>
Component: kernelAssignee: Kernel Maintainer List <kernel-maint>
Status: CLOSED NOTABUG QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 24CC: cz172638, gansalmon, ichavero, itamar, jonathan, kernel-maint, madhu.chinakonda, mchehab
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
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Clone Of: Environment:
Last Closed: 2017-02-07 04:56:52 UTC Type: Bug
Regression: --- Mount Type: ---
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Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
kernel-panic none

Description Dmitriy Degtyaryov 2016-12-07 05:55:56 UTC
Created attachment 1228869 [details]
kernel-panic

Hello.

About once a month my server crashes.

The server is used only for nginx proxy. Network traffic is about 200-300 Mbit/s, ipv4 and ipv6.

How to solve this problem?

Log kernel panic please see attachments.

# uname -a
Linux localhost 4.8.4-200.fc24.x86_64 #1 SMP Tue Oct 25 13:06:04 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

# lspci -vv
00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev 07)
        Subsystem: Fujitsu Technology Solutions Device 121c
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
        Latency: 0
        Capabilities: [e0] Vendor Specific Information: Len=10 <?>
        Kernel driver in use: skl_uncore

00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06) (prog-if 00 [VGA controller])
        Subsystem: Fujitsu Technology Solutions Device 121c
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 11
        Region 0: Memory at f6000000 (64-bit, non-prefetchable) [size=16M]
        Region 2: Memory at e0000000 (64-bit, prefetchable) [size=256M]
        Region 4: I/O ports at f000 [size=64]
        [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
        Capabilities: [40] Vendor Specific Information: Len=0c <?>
        Capabilities: [70] Express (v2) Root Complex Integrated Endpoint, MSI 00
                DevCap: MaxPayload 128 bytes, PhantFunc 0
                        ExtTag- RBE+
                DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
                        RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
                        MaxPayload 128 bytes, MaxReadReq 128 bytes
                DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
                DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported
                DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
        Capabilities: [ac] MSI: Enable- Count=1/1 Maskable- 64bit-
                Address: 00000000  Data: 0000
        Capabilities: [d0] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [100 v1] Process Address Space ID (PASID)
                PASIDCap: Exec+ Priv-, Max PASID Width: 14
                PASIDCtl: Enable- Exec- Priv-
        Capabilities: [200 v1] Address Translation Service (ATS)
                ATSCap: Invalidate Queue Depth: 00
                ATSCtl: Enable-, Smallest Translation Unit: 00
        Capabilities: [300 v1] Page Request Interface (PRI)
                PRICtl: Enable- Reset-
                PRISta: RF- UPRGI- Stopped-
                Page Request Capacity: 00008000, Page Request Allocation: 00000000
        Kernel modules: i915

00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31) (prog-if 30 [XHCI])
        Subsystem: Fujitsu Technology Solutions Device 121d
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 123
        Region 0: Memory at f7020000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: [70] Power Management version 2
                Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
                Address: 00000000fee00238  Data: 0000
        Kernel driver in use: xhci_hcd

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
        Subsystem: Fujitsu Technology Solutions Device 121d
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin C routed to IRQ 11
        Region 0: Memory at f703a000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [50] Power Management version 3
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
                Address: 00000000  Data: 0000

00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
        Subsystem: Fujitsu Technology Solutions Device 121d
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 124
        Region 0: Memory at f7039000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [50] Power Management version 3
                Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
                Address: 00000000fee00258  Data: 0000
        Kernel driver in use: mei_me
        Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31) (prog-if 01 [AHCI 1.0])
        Subsystem: Fujitsu Technology Solutions Device 121d
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 122
        Region 0: Memory at f7034000 (32-bit, non-prefetchable) [size=8K]
        Region 1: Memory at f7038000 (32-bit, non-prefetchable) [size=256]
        Region 2: I/O ports at f090 [size=8]
        Region 3: I/O ports at f080 [size=4]
        Region 4: I/O ports at f060 [size=32]
        Region 5: Memory at f7037000 (32-bit, non-prefetchable) [size=2K]
        Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
                Address: fee00218  Data: 0000
        Capabilities: [70] Power Management version 3
                Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [a8] SATA HBA v1.0 BAR4 Offset=00000004
        Kernel driver in use: ahci

00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
        Subsystem: Fujitsu Technology Solutions Device 121d
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0

00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
        Subsystem: Fujitsu Technology Solutions Device 121d
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Region 0: Memory at f7030000 (32-bit, non-prefetchable) [size=16K]

00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
        Subsystem: Fujitsu Technology Solutions Device 121d
        Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Interrupt: pin A routed to IRQ 16
        Region 0: Memory at f7036000 (64-bit, non-prefetchable) [size=256]
        Region 4: I/O ports at f040 [size=32]
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801

00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-LM (rev 31)
        Subsystem: Fujitsu Technology Solutions Device 121f
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx+
        Latency: 0
        Interrupt: pin A routed to IRQ 125
        Region 0: Memory at f7000000 (32-bit, non-prefetchable) [size=128K]
        Capabilities: [c8] Power Management version 3
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME-
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
                Address: 00000000fee00278  Data: 0000
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-
        Kernel driver in use: e1000e
        Kernel modules: e1000e

Comment 1 Dmitriy Degtyaryov 2017-02-07 04:56:52 UTC
This is hardware problem. Ethernet card replacement.