Bug 1409992

Summary:	Bug description is lost if the user has to go back to enter_bug.cgi
Product:	[Community] Bugzilla	Reporter:	Jason McDonald <jmcdonal>
Component:	Creating/Changing Bugs	Assignee:	Jeff Fearn 🐞 <jfearn>
Status:	CLOSED NEXTRELEASE	QA Contact:	tools-bugs <tools-bugs>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	5.0	CC:	huiwang, qgong, yijli
Target Milestone:	5.0	Keywords:	Regression
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	5.0.3.rh22	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-01-20 03:19:49 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jason McDonald 2017-01-04 06:24:06 UTC

Description of problem:
If Bugzilla rejects a bug submission and tells the user to go back and try again, the bug description (which the user may have spent significant time crafting) gets replaced by the default template text.

Version-Release number of selected component (if applicable):
5.0.3 (beta.bugzilla.redhat.com)

How reproducible:
Always

Steps to Reproduce:
1. Go to New->Community-Bugzilla
2. Select a component and enter a bug Summary and Description
3. Request the needinfo flag from an account that is disabled. 
4. Click submit
5. Click the browser's Back button

Actual results:
After step 4, Bugzilla correctly say "You can't ask <foo> because that account is disabled.\nPlease press Back and try again."
After step 5, the bug Description entered in step 2 has been replaced by the default template text.

Expected results:
After step 5, the original bug description is intact.

Additional info:
- I consider this bug to be high priority due to the potential for users to lose a significant amount of work when their text is thrown away.
- Marked as a regression -- it doesn't happen in Bugzilla 4.x because that version doesn't object to requesting flags from a disabled account.

Comment 1 Jeff Fearn 🐞 2017-01-15 23:28:59 UTC

If the description gets changed by Bugzilla specific behavior then this is a bug, if it gets changed because of the browser then it is not a bug in Bugzilla.

Comment 2 Rony Gong 🔥 2017-01-19 03:25:34 UTC

Tested on QA environment(5.0.3-rh22)
Result: Pass