Bug 1410338
| Summary: | Atom E3940 (Apollo Lake) Intel HD Graphics 500 graphical resolution only up to 800x600 on RHEL 7.3 x86_64 UEFI mode but legacy mode up to 1024x768 | ||||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | smc_cert | ||||||
| Component: | xorg-x11-drv-intel | Assignee: | Lyude <lyude> | ||||||
| Status: | CLOSED NOTABUG | QA Contact: | Desktop QE <desktop-qa-list> | ||||||
| Severity: | high | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 7.3 | CC: | desktop-qa-list, hwcert-reviewers, lyude, smc_cert, tpelka | ||||||
| Target Milestone: | rc | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | x86_64 | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2017-03-03 17:45:54 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Created attachment 1237537 [details]
Xorg.0.log on RHEL 7.3 x86_64 uEFI
Hello, Any update for this symptom? Thanks, Jass / Supermicro Hello, Any update for this symptom? Thanks, Jass / Supermicro Would you be willing to lend us some of this hardware? I don't think we have any available. As well, can you also do me a favor: add the parameter "drm.debug=0x6" to your kernel commandline, boot in UEFI mode and get me the output of dmesg (just dmesg is required, I don't need any of the other logs just yet) Created attachment 1256056 [details]
dmesg add parameter drm.debug=0x6.log
(In reply to Lyude from comment #5) > Would you be willing to lend us some of this hardware? I don't think we have > any available. > > As well, can you also do me a favor: add the parameter "drm.debug=0x6" to > your kernel commandline, boot in UEFI mode and get me the output of > > dmesg Lyude, Good Day! Please find attached log "dmesg add parameter drm.debug=0x6.log" and is it ok that we setup the SUT which no support IPMI KVM console for you debugging remotely?? Thanks, Jass / Supermicro > > (just dmesg is required, I don't need any of the other logs just yet) (In reply to smc_cert from comment #7) > (In reply to Lyude from comment #5) > > Would you be willing to lend us some of this hardware? I don't think we have > > any available. > > > > As well, can you also do me a favor: add the parameter "drm.debug=0x6" to > > your kernel commandline, boot in UEFI mode and get me the output of > > > > dmesg > > Lyude, > Good Day! > Please find attached log "dmesg add parameter drm.debug=0x6.log" and is it > ok that we setup the SUT which no support IPMI KVM console for you debugging > remotely?? > > Thanks, > Jass / Supermicro > > > > > (just dmesg is required, I don't need any of the other logs just yet) This would be just fine. This being said though it looks like this problem might not require any debugging to solve: the chipset this machine uses is apparently broxton, which I believe was (at the time of RHEL7.3) preliminary hardware. As confirmed by your dmesg: [ 3.641027] [drm] This hardware requires preliminary hardware support. See CONFIG_DRM_I915_PRELIMINARY_HW_SUPPORT, and/or modparam preliminary_hw_support This means that i915 won't enable itself on that chipset unless you add i915.preliminary_hw_support=1 to the kernel commandline. Can you check if things work somewhat better when you do that? As for the difference in resolution: I think that's just the firmware having different default resolutions for UEFI vs. BIOS. The resolution just never updates to what it should be after booting since i915 disables itself. I've also given a few more details regarding this to your partner manager. (In reply to Lyude from comment #8) > (In reply to smc_cert from comment #7) > > (In reply to Lyude from comment #5) > > > Would you be willing to lend us some of this hardware? I don't think we have > > > any available. > > > > > > As well, can you also do me a favor: add the parameter "drm.debug=0x6" to > > > your kernel commandline, boot in UEFI mode and get me the output of > > > > > > dmesg > > > > Lyude, > > Good Day! > > Please find attached log "dmesg add parameter drm.debug=0x6.log" and is it > > ok that we setup the SUT which no support IPMI KVM console for you debugging > > remotely?? > > > > Thanks, > > Jass / Supermicro > > > > > > > > (just dmesg is required, I don't need any of the other logs just yet) > > This would be just fine. This being said though it looks like this problem > might not require any debugging to solve: the chipset this machine uses is > apparently broxton, which I believe was (at the time of RHEL7.3) preliminary > hardware. As confirmed by your dmesg: > > [ 3.641027] [drm] This hardware requires preliminary hardware support. > See CONFIG_DRM_I915_PRELIMINARY_HW_SUPPORT, and/or modparam > preliminary_hw_support > > This means that i915 won't enable itself on that chipset unless you add > i915.preliminary_hw_support=1 to the kernel commandline. Can you check if > things work somewhat better when you do that? > > As for the difference in resolution: I think that's just the firmware having > different default resolutions for UEFI vs. BIOS. The resolution just never > updates to what it should be after booting since i915 disables itself. Lyude, Good Day! "add i915.preliminary_hw_support=1 to the kernel commandline" works for us and no more concern on my side, please close this case. Thanks for support. Thanks, Jass / Supermicro |
Description of problem: Atom E3940 (Apollo Lake) Intel HD Graphics 500 graphical resolution only up to 800x600 on RHEL 7.3 x86_64 UEFI mode but legacy mode up to 1024x768 The identical SUT got the correct output resolution and video type on Xrandr) Ubuntu 16.04.1 Desktop (uEFI) (eDP1:1024x768) Ubuntu 16.04.1 Desktop (uEFI) (HDMI:1920x1080) RHEL 7.3 x86_64 (legacy) (default: 1024x768) RHEL 7.3 x86_64 (uEFI) (default: 800x600) (It shows "default" no matter plug the video connector on eDP1 or HDMI port) Version-Release number of selected component (if applicable): RHEL 7.3 x86_64 GA How reproducible: xrandr Steps to Reproduce: 1.xrandr to check the maximum value. 2. 3. Actual results: Current resolution only reach to 800x600 Expected results: Min resolution should reach to to 1024x768 Additional info: Xorg.0.log uploaded fyr. ======Modify resolution via Xrandr failed ================================= root@localhost ~]# xrandr xrandr: Failed to get size of gamma for output default Screen 0: minimum 800 x 600, current 800 x 600, maximum 800 x 600 default connected primary 800x600+0+0 0mm x 0mm 800x600 75.00* [root@localhost ~]# gtf 1024 768 60 -x # 1024x768 @ 60.00 Hz (GTF) hsync: 47.70 kHz; pclk: 64.11 MHz Modeline "1024x768_60.00" 64.11 1024 1080 1184 1344 768 769 772 795 -HSync +Vsync [root@localhost ~]# xrandr --newmode "1024x768" 64.11 1024 1080 1184 1344 768 769 772 795 -HSync +Vsync xrandr: Failed to get size of gamma for output default [root@localhost ~]# xrandr xrandr: Failed to get size of gamma for output default Screen 0: minimum 800 x 600, current 800 x 600, maximum 800 x 600 default connected primary 800x600+0+0 0mm x 0mm 800x600 75.00* 1024x768 (0x275) 64.110MHz h: width 1024 start 1080 end 1184 total 1344 skew 0 clock 47.70KHz v: height 768 start 769 end 772 total 795 clock 60.00Hz [root@localhost ~]# xrandr --addmode default 1024x768 xrandr: Failed to get size of gamma for output default [root@localhost ~]# xrandr xrandr: Failed to get size of gamma for output default Screen 0: minimum 800 x 600, current 800 x 600, maximum 1024 x 768 default connected primary 800x600+0+0 0mm x 0mm 800x600 75.00* 1024x768 60.00 [root@localhost ~]# xrandr --output default --mode 1024x768 xrandr: Failed to get size of gamma for output default xrandr: Configure crtc 0 failed [root@localhost ~]# [root@localhost ~]# xrandr --verbose xrandr: Failed to get size of gamma for output default Screen 0: minimum 800 x 600, current 800 x 600, maximum 1024 x 768 default connected primary 800x600+0+0 (0x26d) normal (normal) 0mm x 0mm Identifier: 0x26c Timestamp: 3801394 Subpixel: unknown Clones: CRTC: 0 CRTCs: 0 Transform: 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 filter: _MUTTER_PRESENTATION_OUTPUT: 0 800x600 (0x26d) 36.000MHz *current h: width 800 start 0 end 0 total 800 skew 0 clock 45.00KHz v: height 600 start 0 end 0 total 600 clock 75.00Hz 1024x768 (0x275) 64.110MHz -HSync +VSync h: width 1024 start 1080 end 1184 total 1344 skew 0 clock 47.70KHz v: height 768 start 769 end 772 total 795 clock 60.00Hz [root@localhost ~]# xrandr --output default --mode 1024x768 --crtc 0 \xrandr: Failed to get size of gamma for output default xrandr: Configure crtc 0 failed [root@localhost ~]# xrandr -d :0 --output default --mode 1024x768 --crtc 0 xrandr: Failed to get size of gamma for output default xrandr: Configure crtc 0 failed =========== iGFx info ============================================== http://ark.intel.com/products/96485/Intel-Atom-x5-E3940-Processor-2M-Cache-up-to-1_80-GHz?q=e3940 Intel® Atom™ x5-E3940 Processor (2M Cache, up to 1.80 GHz) Processor Graphics ‡ Intel® HD Graphics 500 Max Resolution (HDMI 1.4)‡ 3840x2160 @30Hz Max Resolution (DP)‡ 4096x2160 @60Hz Max Resolution (eDP - Integrated Flat Panel)‡ 3840x2160 @ 60Hz [root@localhost ~]# lspci |grep -i vga 00:02.0 VGA compatible controller: Intel Corporation Device 5a85 (rev 0b) [root@localhost ~]# lspci -n |grep -i 00:02.0 00:02.0 0300: 8086:5a85 (rev 0b) [root@localhost ~]# lspci -n -d 8086:5a85 -vvv 00:02.0 0300: 8086:5a85 (rev 0b) (prog-if 00 [VGA controller]) Subsystem: 15d9:093c Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 255 Region 0: Memory at a0000000 (64-bit, non-prefetchable) [size=16M] Region 2: Memory at 80000000 (64-bit, prefetchable) [size=512M] Region 4: I/O ports at f000 [size=64] Expansion ROM at <unassigned> [disabled] Capabilities: [40] Vendor Specific Information: Len=0c <?> Capabilities: [70] Express (v2) Root Complex Integrated Endpoint, MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0 ExtTag- RBE+ DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- MaxPayload 128 bytes, MaxReadReq 128 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend- DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled Capabilities: [ac] MSI: Enable- Count=1/1 Maskable- 64bit- Address: 00000000 Data: 0000 Capabilities: [d0] Power Management version 2 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [100 v1] Process Address Space ID (PASID) PASIDCap: Exec+ Priv-, Max PASID Width: 14 PASIDCtl: Enable- Exec- Priv- Capabilities: [200 v1] Address Translation Service (ATS) ATSCap: Invalidate Queue Depth: 00 ATSCtl: Enable-, Smallest Translation Unit: 00 Capabilities: [300 v1] Page Request Interface (PRI) PRICtl: Enable- Reset- PRISta: RF- UPRGI- Stopped- Page Request Capacity: 00008000, Page Request Allocation: 00000000 Kernel modules: i915 model name : Intel(R) Atom(TM) Processor E3940 @ 1.60GHz ====================================================================== ===The identical SUT's output normally on Ubuntu 16.04.1 Destkop (UEFI mode ======= root@lab-Super-Server:/# uname -r 4.4.0-51-generic root@lab-Super-Server:/# cat /etc/*-release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=16.04 DISTRIB_CODENAME=xenial DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS" root@lab-Super-Server:/etc/X11# lspci |grep -i vga 00:02.0 VGA compatible controller: Intel Corporation Device 5a85 (rev 0b) root@lab-Super-Server:/etc/X11# lspci -n |grep -i 00:02.0 00:02.0 0300: 8086:5a85 (rev 0b) root@lab-Super-Server:/etc/X11# lspci -n -d 8086:5a85 -vvv |grep -i modu Kernel modules: i915_bpo root@lab-Super-Server:/# modinfo i915_bpo filename: /lib/modules/4.4.0-51-generic/kernel/ubuntu/i915/i915_bpo.ko license: GPL and additional rights description: Intel Graphics author: Intel Corporation root@lab-Super-Server:~# xrandr Screen 0: minimum 8 x 8, current 2704 x 1050, maximum 32767 x 32767 eDP1 connected primary 1024x768+0+282 (normal left inverted right x axis y axis) 0mm x 0mm 1024x768 60.00*+ 800x600 60.32 56.25 640x480 59.94 512x384 60.00 1280x1024 59.92 DP1 disconnected (normal left inverted right x axis y axis) HDMI1 connected 1680x1050+1024+0 (normal left inverted right x axis y axis) 160mm x 90mm 1024x768 60.00 + 75.08 70.07 60.00 1920x1080 60.00 59.94 1600x1200 60.00 1680x1050 59.88* 1280x1024 75.02 60.02 1440x900 74.98 59.90 1280x960 60.00 1280x800 59.91 1152x864 59.97 1280x720 60.00 59.94 800x600 75.00 60.32 640x480 75.00 60.00 59.94 HDMI2 disconnected (normal left inverted right x axis y axis) VIRTUAL1 disconnected (normal left inverted right x axis y axis) root@lab-Super-Server:~# == Trimmed info from /var/log/Xorg.0.log ===== [ 7.409] (==) Assigned the driver to the xf86ConfigLayout [ 7.409] (II) LoadModule: "intel" [ 7.409] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so [ 7.413] (II) Module intel: vendor="X.Org Foundation" [ 7.413] compiled for 1.18.1, module version = 2.99.917 [ 7.413] Module class: X.Org Video Driver