Bug 1419562

Summary: [Sysprep] windows 2012 R2 and windows 2016 - failed to load sysprep file
Product: [oVirt] ovirt-engine Reporter: Israel Pinto <ipinto>
Component: BLL.VirtAssignee: Tomas Jelinek <tjelinek>
Status: CLOSED CURRENTRELEASE QA Contact: Israel Pinto <ipinto>
Severity: urgent Docs Contact:
Priority: urgent    
Version: 4.1.0.3CC: bugs, gklein, ipinto, jbelka, mavital, mgoldboi, michal.skrivanek, pmatyas, tgolembi, tjelinek
Target Milestone: ovirt-4.1.1Keywords: Regression
Target Release: 4.1.1.3Flags: rule-engine: ovirt-4.1+
rule-engine: blocker+
rule-engine: planning_ack+
michal.skrivanek: devel_ack+
mavital: testing_ack+
Hardware: Unspecified   
OS: Windows   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
A problem with Windows server operating system sysprep provisioning failing when the RHV configuration does not provide a valid Product Key was fixed. Using an empty key caused the provisioning to stop without completing other items, so the configuration section in Unattend.xml is now automatically removed. Custom sysprep script is not affected as it is entirely provided by users. The expectation is that it does contain a valid key and a potential Product Key section is intentional.
 Story Points: ---
Clone Of: Environment:
Last Closed: 2017-04-21 09:47:42 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Virt RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1388724    
Attachments:
Description Flags
screenshot win 2012
none
engine.log
none
vdsm log
none
windows_2012_details none

Description Israel Pinto 2017-02-06 13:58:16 UTC 
Created attachment 1248042 [details]
screenshot win 2012

Description of problem:
Setting sysprep with windows 2012 R2 64B 
Failed to load answer file.

Version-Release number of selected component (if applicable):
Red Hat Virtualization Manager Version: 4.1.0.3-0.1.el7


How reproducible:
all the time

Steps to Reproduce:
1. Create win 2012 R2 64B VM 
2. Seal VM and create template
3. Create from template VM and set sysprep:
Setting: 
1. VM Hostname
2. Time Zone
3. Admin password
4. Custom Local:
   Input Locale: en-GB
   UI Language:  en-GB
   

Actual results:
Failed in starting VM 
Error windows:
"Windows could not parse or process the unattend answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup]."

Unattend.xml:                
<?xml version="1.0" encoding="utf-8"?>
<unattend xmlns="urn:schemas-microsoft-com:unattend">
    <settings pass="specialize">
        <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <ComputerName><![CDATA[win2012_sysprep]]></ComputerName>
            <RegisteredOrganization><![CDATA[scl.lab.tlv.redhat.com]]></RegisteredOrganization>
            <RegisteredOwner>User</RegisteredOwner>
            <ProductKey><![CDATA[]]></ProductKey>
        </component>
        <component name="Microsoft-Windows-UnattendedJoin" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <Identification>
                <Credentials>
                    <Domain><![CDATA[]]></Domain>
                    <Password><![CDATA[]]></Password>
                    <Username><![CDATA[]]></Username>
                </Credentials>
                <DebugJoin>true</DebugJoin>
                <JoinDomain><![CDATA[]]></JoinDomain>
                <MachineObjectOU><![CDATA[]]></MachineObjectOU>
            </Identification>
        </component>
    </settings>
    <settings pass="oobeSystem">
        <component name="Microsoft-Windows-IE-ClientNetworkProtocolImplementation" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <HKLMProxyEnable>false</HKLMProxyEnable>
        </component>
        <component name="Microsoft-Windows-International-Core" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <InputLocale><![CDATA[ en-GB]]></InputLocale>
            <SystemLocale><![CDATA[en_US]]></SystemLocale>
            <UILanguage><![CDATA[ en-GB]]></UILanguage>
            <UILanguageFallback>en-US</UILanguageFallback>
            <UserLocale><![CDATA[en_US]]></UserLocale>
        </component>
        <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <Display>
                <ColorDepth>32</ColorDepth>
                <HorizontalResolution>1024</HorizontalResolution>
                <RefreshRate>75</RefreshRate>
                <VerticalResolution>768</VerticalResolution>
            </Display>
            <OOBE>
                <HideEULAPage>true</HideEULAPage>
                <SkipUserOOBE>true</SkipUserOOBE>
            </OOBE>
            <UserAccounts>
                <AdministratorPassword>
                    <Value><![CDATA[test]]></Value>
                    <PlainText>true</PlainText>
                </AdministratorPassword>
            </UserAccounts>
            <RegisteredOrganization><![CDATA[scl.lab.tlv.redhat.com]]></RegisteredOrganization>
            <RegisteredOwner>User</RegisteredOwner>
            <TimeZone><![CDATA[Tonga Standard Time]]></TimeZone>
        </component>
    </settings>
    <settings pass="windowsPE">
        <component name="Microsoft-Windows-International-Core-WinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <SetupUILanguage>
                <UILanguage><![CDATA[ en-GB]]></UILanguage>
            </SetupUILanguage>
            <InputLocale><![CDATA[ en-GB]]></InputLocale>
            <UILanguage><![CDATA[ en-GB]]></UILanguage>
            <SystemLocale><![CDATA[en_US]]></SystemLocale>
            <UILanguageFallback>en-US</UILanguageFallback>
            <UserLocale><![CDATA[en_US]]></UserLocale>
        </component>
        <component name="Microsoft-Windows-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <UserData>
                <ProductKey>
                    <Key><![CDATA[]]></Key>
                    <WillShowUI>Never</WillShowUI>
                </ProductKey>
                <AcceptEula>true</AcceptEula>
                <Organization><![CDATA[scl.lab.tlv.redhat.com]]></Organization>
                <FullName>User</FullName>
            </UserData>
        </component>
    </settings>
    <cpi:offlineImage cpi:source="catalog://catalogs/windows2012-x86/sources/install_windows longhorn serverenterprise.clg" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
</unattend>
Comment 1 Israel Pinto 2017-02-06 14:12:21 UTC 
Created attachment 1248043 [details]
engine.log
Comment 2 Israel Pinto 2017-02-06 14:15:43 UTC 
Created attachment 1248044 [details]
vdsm log
Comment 3 Michal Skrivanek 2017-02-06 15:54:29 UTC 
please share the exact windows version/image used for this test
Comment 4 Israel Pinto 2017-02-06 15:59:24 UTC 
Created attachment 1248071 [details]
windows_2012_details
Comment 5 Israel Pinto 2017-02-06 16:00:06 UTC 
(In reply to Michal Skrivanek from comment #3)
> please share the exact windows version/image used for this test

see attached windows_2012_details
Comment 6 Tomáš Golembiovský 2017-02-06 20:37:02 UTC 
The problem is a Product Key is missing.
Comment 8 Israel Pinto 2017-02-08 16:42:52 UTC 
Recheck it with Product Key  in sysprep answering file
and got the same error.
Comment 13 Israel Pinto 2017-03-06 14:54:51 UTC 
Verify with:
Engine: 4.1.1.3-0.1.el7
Host:
OS Version:RHEL - 7.3 - 7.el7
Kernel Version:3.10.0 - 550.el7.x86_64
KVM Version:2.6.0 - 28.el7_3.3.1
LIBVIRT Version:libvirt-2.0.0-10.el7_3.5
VDSM Version:vdsm-4.19.7-1.el7ev

Steps:
With windows 2012 R2 64B and windows 2016 R2 64B
1. Create VM with sysprep setting, run vm and check VM 
2. Create VM with sysprep file without password run vm and check VM  
3. Create VM with sysprep file with password run vm and check VM  
Results:

All cases pass