Bug 142271

Summary:	MAIL FROM response error
Product:	Red Hat Enterprise Linux 3	Reporter:	Naveed Ahmad <support>
Component:	evolution	Assignee:	Matthew Barnes <mbarnes>
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:
Severity:	medium	Docs Contact:
Priority:	medium
Version:	3.0
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2007-08-31 16:21:56 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Naveed Ahmad 2004-12-08 17:55:54 UTC

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4.3)
Gecko/20040924

Description of problem:
We have setup a POP3/SMTP email account. The evolution downloads
emails from POP3 server without any problem. However when sending
emails through SMTP server (smtp.nildram.co.uk), it fails and gives
the following error message on screen:

Error while performing operation:
MAIL FROM response error: Syntax error, command unrecognised.

We have tried to use another SMTP server (smtp.mail.yahoo.com). The
evolution fails to send the message but with a different error message
on screen as below:

Error while performing operation:
RCPT TO <desination> failed. Command not implemented.

The surprising thing is that the Evolution is working fine on another
Redhat Enterprise Linus ES v3 system in our office with the same settings.


Version-Release number of selected component (if applicable):
evolution-1.4.5-1

How reproducible:
Always

Steps to Reproduce:
1. Setup an email account with SMTP server as outgoing mail server and
tick the server requires authentication box.
2. Compose and email and press send and receive button.
3. The system prompts for password, type correct password.


Actual Results:  The system gives the error message.

Expected Results:  The mail should be sent away.

Additional info:

Comment 1 Dave Malcolm 2004-12-08 22:53:14 UTC

Please try starting evolution from a terminal in this way (assuming a
bash shell):
CAMEL_VERBOSE_DEBUG=1 evolution

This should send large amounts of debugging output to the terminal; in
particular this may shed some more light on what's going wrong.

Comment 3 Matthew Barnes 2007-01-01 12:53:45 UTC

Devel NACK - The reporter never responded to the request for more information.

Comment 4 Matěj Cepl 2007-08-31 16:21:56 UTC

No information requested was provided, so I close this bug as INSUFFICIENT_DATA.
Reporter, if you could, please, reopen with additional information.