Bug 1430541

Summary:	Nodes are not reporting and the metrics WebUI returns 503
Product:	OpenShift Container Platform	Reporter:	bmorriso
Component:	Hawkular	Assignee:	Matt Wringe <mwringe>
Status:	CLOSED DUPLICATE	QA Contact:	Peng Li <penli>
Severity:	high	Docs Contact:
Priority:	high
Version:	3.4.1	CC:	aos-bugs, bmorriso, jgoulding, mwhittin, pweil, snegrea, whearn
Target Milestone:	---	Keywords:	OpsBlocker
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Clone Of:		Environment:
Last Closed:	2017-03-30 18:33:50 UTC	Type:	Bug
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Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Description bmorriso 2017-03-08 21:54:35 UTC

Description of problem:

We have a 3.4.1.7 cluster with metrics deployed where the nodes are not reporting metrics to hawkular and the hawkular webUI is not accessible. Logs have been attached.


Version-Release number of selected component (if applicable):
3.4.1.7

How reproducible:
always

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 2 Matt Wringe 2017-03-08 22:01:30 UTC

Can you please attach the Hawkular Metrics logs?

Comment 11 Matt Wringe 2017-03-10 15:25:28 UTC

Can you access the Hawkular Metrics status url directly? If you could get the result from its status endpoint that would also help.

The url should be something like https://${HAWKULAR_METRICS_HOSTNAME}/hawkular/metrics/status

If you cannot access that endpoint, can you please try via the service ip address for Hawkular Metrics?

eg: https://${HAWKULAR_METRICS_SERVICE_IP}/hawkular/metrics/status

I am wondering if this is really just something as simple as the url in master-config.yaml is incorrect (eg its not https://${HAWKULAR_METRICS_HOSTNAME}/hawkular/metrics but rather just https://${HAWKULAR_METRICS_HOSTNAME})