Bug 1443406

Summary: Ad-hoc metrics - Error seen when navigating to page: "...Cassandra timeout."
Product: Red Hat CloudForms Management Engine Reporter: Einat Pacifici <epacific>
Component: C&U Capacity and UtilizationAssignee: Yaacov Zamir <yzamir>
Status: CLOSED DUPLICATE QA Contact: Einat Pacifici <epacific>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 5.8.0CC: epacific, fsimonce, jhardy, mtayer, obarenbo, yzamir
Target Milestone: GA   
Target Release: cfme-future   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: container
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
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Clone Of: Environment:
Last Closed: 2017-04-25 07:35:41 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: Container Management Target Upstream Version:
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Attachments:
Description Flags
evm.log and error screenshot none

Description Einat Pacifici 2017-04-19 08:04:09 UTC
Created attachment 1272518 [details]
evm.log and error screenshot

Description of problem:
When viewing Ad-Hoc metrics for Openshift provider an error is shown: 
"SSL_connect returned=1 errno=0 state=SSLv3 read server certificate B: certificate verify failed"

Version-Release number of selected component (if applicable):
5.8.0.10

How reproducible:
Always

Steps to Reproduce:
1.Attach Openshift provider to CFME
2.Navigate to Compute --> Containers --> Providers --> Ad-hoc metrics
3.View page

Actual results:
Page is seen, but with Error: "SSL_connect returned=1 errno=0 state=SSLv3 read server certificate B: certificate verify failed"

Expected results:
Page should be loaded with no errors

Additional info:
Screenshot attached
evm.log attached.

Comment 2 Mooli Tayer 2017-04-24 06:36:54 UTC
The screenshot attached does not mention an SSL error. It says:

Failed to perform operation due to an error: Cassandra timeout during read query at consistency LOCAL_ONE (1 responses were required but only 0 replica responded)

If this is the case, please open a bz on OCP metrics (we need to fix the problem where it happens) also please run the checks Yaacov provided

Comment 4 Einat Pacifici 2017-04-24 08:25:22 UTC
The error is indeed cassandra timeout error. I have modified the BZ title accordingly.

Comment 5 Mooli Tayer 2017-04-24 08:35:28 UTC
Einat are you using OCP?

If so please use this link to open a new bug:
https://bugzilla.redhat.com/enter_bug.cgi?product=OpenShift%20Container%20Platform

Comment 7 Einat Pacifici 2017-04-25 07:35:41 UTC

*** This bug has been marked as a duplicate of bug 1440548 ***