Bug 1443554

Summary: Subscription Manager GUI can't open Getting started at RHEL 7
Product: Red Hat Enterprise Linux 7 Reporter: Jiri Hnidek <jhnidek>
Component: subscription-managerAssignee: Jiri Hnidek <jhnidek>
Status: CLOSED ERRATA QA Contact: John Sefler <jsefler>
Severity: low Docs Contact:
Priority: low    
Version: 7.3CC: khowell, redakkan, skallesh
Target Milestone: rcKeywords: Triaged
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: subscription-manager-1.19.10-1 Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of: Environment:
Last Closed: 2017-08-01 19:22:43 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
Getting started opens after installing gui and xauth
none
Getting started opens after installing gui and xauth none

Description Jiri Hnidek 2017-04-19 12:58:59 UTC 
Description of problem:
When click at Help->Getting Started item in subscription-manager-gui at RHEL7 or Fedora, then nothing happens, because subscription-manager-gui tries to open ghelp:subscription-manager using gnome-open command and it isn't available at rhel7/fedora anymore. It probably works at RHEL6.

Version-Release number of selected component (if applicable):
[root@localhost ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 0.9.51.21-1
subscription management rules: 5.15.1
subscription-manager: 1.17.15-1.el7.centos
python-rhsm: 1.17.9-1.el7

How reproducible:
always

Steps to Reproduce:
1. Launch subscription-manager-gui
2. Click at: Help->Getting Started in main menu

Actual results:
Nothing happens.

Expected results:
Open documentation in yelp app.

Additional info:
Comment 2 Jiri Hnidek 2017-04-19 14:28:41 UTC 
I guess it is easy to fix replacing gnome-open with xdg-open. Taking this bug.
Comment 3 Kevin Howell 2017-04-20 15:01:03 UTC 
Note: we believe that this only occurs in the use case where a user starts with a minimal installation and does yum install subscription-manager-gui (similar to our font issue). We want to support this by providing proper requirements in the spec file, etc.

The more typical use case is to install @Desktop group, which provides implicitly necessary requirements, thus the lower priority/severity. Nevertheless, this issue is valid and valuable to fix.
Comment 5 Shwetha Kallesh 2017-05-04 10:59:50 UTC 
Created attachment 1276244 [details]
Getting started opens after installing gui and xauth

Marking bug as verified 

[root@bkr-hv01-guest04 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 0.9.51.21-1
subscription management rules: 5.15.1
subscription-manager: 1.19.12-1.el7
python-rhsm: 1.19.6-1.el7
Comment 6 Shwetha Kallesh 2017-05-04 11:11:16 UTC 
Created attachment 1276259 [details]
Getting started opens after installing gui and xauth

[root@bkr-hv01-guest04 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 0.9.51.21-1
subscription management rules: 5.15.1
subscription-manager: 1.19.12-1.el7
python-rhsm: 1.19.6-1.el7
Comment 7 errata-xmlrpc 2017-08-01 19:22:43 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:2083