Bug 1448104

Summary: Windows7 and Windows 2012- IE 11- HTML5 Console Remains in Connecting State Indefinitely
Product: Red Hat CloudForms Management Engine Reporter: Kedar Kulkarni <kkulkarn>
Component: UI - OPSAssignee: Brian McLaughlin <bmclaugh>
Status: CLOSED CURRENTRELEASE QA Contact: Kedar Kulkarni <kkulkarn>
Severity: high Docs Contact:
Priority: medium    
Version: 5.8.0CC: cpelland, hkataria, jhardy, mpovolny, obarenbo, smallamp
Target Milestone: GAKeywords: TestOnly
Target Release: 5.9.0Flags: kkulkarn: automate_bug-
Hardware: Unspecified   
OS: Windows   
Whiteboard: ui:html5:console
Fixed In Version: 5.9.0.1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1450469 (view as bug list) Environment:
Last Closed: 2018-03-06 15:00:07 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1450469    
Attachments:
Description Flags
Inspect Source Shows Canvas element with very less height and width
none
IE 11 Console shows no Errors or warnings none

Description Kedar Kulkarni 2017-05-04 14:21:34 UTC
Created attachment 1276363 [details]
Inspect Source Shows Canvas element with very less height and width

Description of problem:
On vSphere6, Windows 7 - IE11 Environment, when you try to open VNC Based HTML5 console for any VM, it will remain in "connecting" state(screenshots attached).

Version-Release number of selected component (if applicable):
downstream-58z Version: 5.8.0.13-rc2

How reproducible:
Believe 100%

Steps to Reproduce:
1.Open IE 11 on Windows7 machine, in vsphere6 environment and login to CFME Appliance.
2.Navigate to Compute->Infrastructue->Virtual Machines, and click on any running VM in vSphere6 environment(might be same for vSphere55, not tested).
3.From VM Details page, click Access->VM Console, new windows should open(disable pop-up blocker) and you see something as screenshots attached.

Actual results:
VM Console does not Connect.

Expected results:
VM Console should Connect.

Additional info:
On same VM, Chrome and Firefox works fine.

Comment 2 Kedar Kulkarni 2017-05-04 14:24:13 UTC
Created attachment 1276364 [details]
IE 11 Console shows no Errors or warnings

Comment 3 Kedar Kulkarni 2017-05-04 16:04:29 UTC
Similar results are also seen on IE 11 on Windows 2012 Server.

Comment 6 CFME Bot 2017-05-12 14:13:14 UTC
New commit detected on ManageIQ/manageiq-ui-classic/master:
https://github.com/ManageIQ/manageiq-ui-classic/commit/d9efbb1c15cb38c22d8ab3ba02f1d604a97e1525

commit d9efbb1c15cb38c22d8ab3ba02f1d604a97e1525
Author:     Brian McLaughlin <bmclaugh>
AuthorDate: Thu May 11 22:05:24 2017 -0400
Commit:     Brian McLaughlin <bmclaugh>
CommitDate: Thu May 11 22:34:46 2017 -0400

    Replace function that IE11 does not support
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1448104

 app/assets/javascripts/remote_consoles/vnc.js | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)